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EE minutes in credit, being told I need to top up to make a call

gemmabr
Visitor

‎05-09-2023 01:31 PM

I have 140 minutes in credit, but when I try to make a call EE says I need to top up. I can't get through via calls or via the message system.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎05-09-2023 02:47 PM

@gemmabr : What no. you trying to call? Just give the 1st 7 digits.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP