If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Should I visit the store for a top-up at the end of the month?Can I top-up by app?
Good evening. I came to England with my family from Ukraine. I bought a SIM card and topped up my account. The service is not connected. could you help me? phone number : xxxxxxxxxxx. card code: xxxxxxxxxxxx [Mod edit: Please do not post personal ...
Hi, I started using this number since 22/12/22. I am trying to set up the account, but every time as put the number, it says I am not the account holder. [mod edit: please do not post personal information such as phone numbers on the public board. ...
Hello1. Website is showing an error every time I try to pay for a add on using my credit on my account2.When I try to buy an add on using my actual card, on the second stage "Entering Card details" when I try to click next it just sends me to the top...
Hican someone please post the list of top up to data conversion rates and the number need to text this to?I m abroad, don’t have my EE sim with me but would like to top up to use data when i get back to the UK. is there another way of doing this othe...
Hi, I am finding it difficult to register my carr for automatic renewal of my monthly £10 contract
My PAYG sim is not working maeby is Hibernate? I top up nothing has changes What to do? I am in Italy at the moment. Thanks
Hi guys,so I recently decided to move to ee. I bought a payg pack the £20 which gives you an extra 40gb data.I decided to also transfer my number online when buying the pack as it gave me the option to.today I recieved my pack at 2pm.I currently have...
I've got £10/5GB pack, and I got the app. I had 20GB (because of the extra 15GB) available in my account, and I used some. My phone says I've used just over 19 megabytes but the app and website still shows 20GB left. I saw others with this problem bu...
Hi, I bought a 10 pounds subscription pack and it's going to be started in Jan 8th after my previous pack ended.But I want to change my pack because it has little data. So I want to ask you if I could get a refund my subscription pack that's not star...
