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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2327 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3856 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15258 Views
  • 0 replies
  • 6 Helpful

Resolved! Data roaming in EU

Hi. I bought 30 pounds subscribtion pack per a month.And I'm in another country in EU. I think I'm using a data roaming now, but there is no charge. Is it right?And I want to go to Italy 15th June, Is there charging?Thank you!

Jaehyun by • Investigator
  • 1115 Views
  • 8 replies
  • 1 Helpful

Resolved! Add On minutes for the UK

I am a UK PAYG customer and want to get an Add on for minutes.  I can only seem to find Add on data.How do I get Add on minutes

Resolved! Cancelling my pack

I am going away and want to cancel my current pack but couldn’t find an option to do so. I would appreciate it if you could please ensure that my pack is cancel now and can be renewed when I come back. Thanks 

Resolved! Pay as you go and Europe charges

Hi I have been a payg customer with ee for many years. I am travelling to Europe tomorrow going to France, Germany, Denmark and Norway. Can I use my ee allowances in these countries or do I need to buy an add on pack of some kind. All info I can find...

Data

I’ve topped my phone up and payed for a £10 pack with 8gb data minutes and texts and my calls and texts are working but my data isn’t yet it says I have it it does normally work but it isn’t this time can it be fixed please

Keeping my number

I have just inserted my new ee sim and I am trying to keep my number it keeps telling me the ee number that came with the sim card is incorrect

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