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Change sim numbers

GemmaDavis
Visitor

‎23-08-2023 01:01 PM

Hi I've just had to buy a new sim card from the shop as my ex stole my other sim but is it possible that I could change this new number to my old one?  If yeah could someone tell me how please. 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎23-08-2023 02:00 PM

@GemmaDavis you need to call customer services and request a replacement Sim card or you need to go to an EE store with in date  photo ID to make this request.  You don’t just purchase another sim. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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