Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2329 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 3856 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15259 Views
  • 0 replies
  • 6 Helpful

New PAYG roaming charges from June 6

Hello .. I'm in France, arrived last week, using my rolling monthly PAYG pack with no problem for text/call/data as I have done in the past. Should I have received info by now on how to pay the new daily/weekly fee to continue to do this? Nothing rec...

Voyageur by Investigator
  • 5170 Views
  • 53 replies
  • 27 Helpful

Roll on data

Hi how do I see my roll on data in the ee website? Like I have a pack ending soon but I’m sure I got an extra 20GB of data left that ee gifted me but I can’t see it? It only shows the pack I’m currently on..

Resolved! Adding minutes?

How do I add a package to my phone for my upcoming trip to the UK?

ecturner by Explorer
  • 958 Views
  • 6 replies
  • 4 Helpful

Resolved! Top Up Credit

Hi. I am currently a student at University of Glasgow, but I am finishing up and heading back to my country in a week. I have stopped auto pay, but I was wondering if I could get the remaining balance of my Top Up credit returned? Thanks

jmagraw by Visitor
  • 532 Views
  • 1 replies
  • 0 Helpful

Error adding new card

I have read other posts on this but they don't address my problem. I am trying to add a new card as the last has expired. It is for the monthly subscription. I have tried firefox and chrone on both when I go through to authorise the card the area whe...

Screenshot 2023-06-12 121841.jpg

Fix my EE app

I’m trying to register this number with my name as I’m leaving for 3 months so I need to ensure that my number is registered with my name Kamal ******along with fixing myEE app   [mod edit: personal details removed from the forum]

Changing my account

Three months ago I terminated my contract with EE for extensive travels abroad. I however want to keep my phone number for whatsapp and when I finally return home so want to switch to pay as you go and top up to secure my number stays mine. I can not...