Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Free data boost

Hi, Is there a limit to free data boosts? I always choose data and now I have a massive list that says pending boost. What can I do? Thanks! M

Unlimited data add on

Hello I can’t seem to find the unlimited data add on anymore it’s completely disappeared can anyone help me with this

Leave EE from Peru

Hello, I left UK two weeks ago and I won’t be back anymore. I forgot that I had an automatic renewal data pack, so yesterday it was paid but I won’t use it because I’m in South America. I want to leave EE and at least recover some of the money paid i...

New to payg

Husband has a Nokia phone which he rarely use but wants one for emergency etc can he get payg set up by phone or does he need to go Into a shop. He is disabled and I'm in hospital at the moment

Add on

Hi,I could not buy extra data packages. I have credit but add on link doesn’t work please help thanks

Internet

Hi I recently brought a pay as you go sim and topped up £15 for a bundle but the internet ain’t working

Resolved! Ps5

Pay as you go ps5 put don’t have an EE PHONE but I’m willing to pay monthly for the ps5

My address page has no way to create a postal/billing address

For my PAYG cellphone-number, there is currently no postal/billing address on my ee.co.uk account, and there appears no way to set this either online at ee.co.uk in my desktop browser on linux, or via sms-texts, and I wait forever on hold to 150 to g...

Resolved! Charge History on PAYG Account

Good AfternoonIs there any way of seeing the history of charges on a mobile PAYG account? I can see the charges for phone calls over the last 30 days but would like to see further back and also any data charges.Thanks for your help.

Resolved! Data add on mobile

I have managed to top up my pay as you go credit but can not add any data pack or add on’s, just getting the message SORRY WE CAN NOT PROCESS YOUR REQUEST TRY AGAIN LATE! Have been trying for two days now, how much more later? Have also been calling ...