20-08-2023 08:42 AM
I have topped up £15 and my packs usually renew but it hasn’t and wants my bank details again
20-08-2023 11:35 AM - edited 20-08-2023 11:35 AM
Hi @Mia3003,
Welcome to the EE Community. 🙂
What response do you get if you text BALANCE to 150?
James
