Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Subscription pack £10

Hi got a new pay as you go sim and had bought the 10 Subscription pack and still can't make any call- why

Is my sim card banned?

I got my sim card unavailable after i used all my data. I also visited EE store and staff told me to contact support but each time i tried to call customer service and telling them my phone number my call was ended. Maybe i was banned for some reason...

Top u

Hello hi, I can't top up my phone by the website, there is some information “ some errors have occurred ‘’

Pay as you go to contract

I have a pay as you go account with EE, I’ve just bought a contract with EE with a new phone. Can I use the old Sim and keep the same number in my new iphone? Do I also need to cancel my pay as you go standing order asap?

Package

I’ve just joined EE and had previously paid £20 for a monthly package (payg) however, it’s asking me to top up?? Why would be the need of this.

Top up

I can't top up!!!!!!

How do I change from pay as you go to contract

How do I change from pay as you go to contract?

Is order page broken Free Pay As You Go 4G Data SIM + PRELOADED DATA ONLY sim

1) is this page broken? looking at Free Pay As You Go (DATA ONLY) 4G Data SIMhttps://shop.ee.co.uk/broadband/mobile-broadband/free-mobile-broadband-pay-as-you-go-sim200MB30 days£1I tried to fill it in several times and i get an error message on submi...

Resolved! Pre paid card

Hi there, I was wondering if any else has received their pre paid card, but when you click show card details, it just comes up as "request unsuccessful"

Wont let me top up

I've tried topping up my phone via a voucher says systems down and puts me through to customer service which I've been waiting over 45 minutes completely terrible service I'm 100% changing my network