Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 733 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1017 Views
  • 4 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 24802 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 13415 Views
  • 0 replies
  • 6 Helpful

Resolved! Newcomer

Hi, I picked up a SIM in the supermarket with the view to buying the £35 unlimited data package but I can't seem to find any way to obtain this. The £30 pack I am offered is just 100 GB. Is this because I am stuck on PAYG and I need to be on a 30 day...

Texting the UK from Japan

Hi,Before coming to Japan, I switched my EE pay monthly to pay as you go, which activated about a month after I got here. I was informed by EE staff that as long as I topped up, my number would remain active and I would be able to make texts and call...

£5 Everything Pack

Hello, I have an account with you and my daughter's number is under my account but how do I purchase a monthly pack for her mobile through my account? Thanks in advance.

4GEE WiFi Mini

4gee Wifi PAYG issues with buying top up data from my account, I'm either getting "403 Forbidden" error messages every time I try to login or the web page crashes every time I try and use my account credit to buy data - Is it me or does EE have a pro...

DW007 by Visitor
  • 502 Views
  • 7 replies
  • 2 Helpful

top up on date that my payg runs out

All this put all the details for ee to continue to money for top up on date that my payg runs out went to the page typed in card details it said excepted then when I was coming off the page it they were down or err,I'm useless at on line this how do ...

Leon212 by Visitor
  • 320 Views
  • 1 replies
  • 1 Helpful

I can't switch the package

tell me how to switch the package. I replenished my account with a voucher for 30 pounds and bought a package for 100 gigabytes, but when sending a message to number 150 with the text NOW, nothing happens now.