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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2320 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3829 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15251 Views
  • 0 replies
  • 6 Helpful

PAYG unable to call/text from outside UK

Moved over from sim-only to PAYG as I moved out of the UK. I got a voicemail and am trying to get to it. I've topped up my payg sim but when I try calling the VM or even 150, I get a message saying calls to this number are barred. Any way to fix this...

mqc by • Explorer
  • 426 Views
  • 3 replies
  • 1 Helpful

Data snatched

Over 300gb of data lost because I topped up with a fiver and got a 100 min add on. 

Jamie721 by • Visitor
  • 345 Views
  • 1 replies
  • 0 Helpful

Data

Hi I bought a 10 pack giving me 7gb of data it has run out after a day of purchase I need data due to work commitments not happy 

Wifi on undergound with £5 pack discounted to £4.50

I have bought a £5 monthly add on to get get FREE wifi on London underground. This add on was discounted by 10% so I paid £4,50 and did not qualify for FREE wifi on underground, as the minimum topup is £5. 1) Can EE please reduce the minimum top-up t...

Data

Hello I trying to use my data I have credit and want to add on some more and it won’t let me how do I do it 

Resolved! Reactivate overseas

my payg went out of credit last month. I am overseas now and will be going to Italy next month and wish to use my payg there. If I top up my account overseas or when I am in Italy, can I re-activate it through the app and use it immediately? It is no...

Dee333 by • Investigator
  • 756 Views
  • 5 replies
  • 0 Helpful

PAYG : 15->50GB data offer packs

Hi, I'm currently an EE contract customer, and now my OH wishes to switch to EE (much better coverage & speeds). Disappointed by the black friday 'offers' (6 months then more £) she decided to try PAYG - and can switch to contract if/when a good deal...

planetf1b by • Established Contributor
  • 1695 Views
  • 1 replies
  • 1 Helpful

Top up

I recently had a new number and I phoned EE to update my new number.. so ice topped up thinking I'd get my pack added and it hasn't been added how do I get this added onto my new number? 

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