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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2617 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4513 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15665 Views
  • 0 replies
  • 6 Helpful

Top up credit rather data?

I bought an EE SIM card for use whilst in the UK whilst visiting. For £15 initial cost I got 30Gb data and a credit showing of £0.00. Now that I have topped up with another £15 my account shows just the remaining 2.6Gb of data but £15 credit when I w...

Ukeeg by • Explorer
  • 634 Views
  • 3 replies
  • 0 Helpful

Top up

In my EE APP, there is only credit card or debit card recharge, there is no place to fill in the recharge coupon number

Sakura007 by • Contributor
  • 454 Views
  • 2 replies
  • 0 Helpful

Resolved! Lift age restriction?

Just back from a trip to USA and there now seems to be an age / content restriction on my account.How do I lift it, please?Any and all help / advice will be gratefully received. Thanks in anticipation

pha77 by • Visitor
  • 978 Views
  • 1 replies
  • 1 Helpful

Topping up

I am 50p short, in my credit and now have £19.50. I need £20 for my data plan. Is there any way I can top up 50p or is the minimum £5? So frustrating that 50p was taken out of my credit

Mikeb80 by • Visitor
  • 441 Views
  • 1 replies
  • 0 Helpful

Resolved! Can't register sim and pay as you go credit missing

So I am trying to add a pay as you go sim card to my account but I keep getting errors. I also tried topping it up with £5 credit and the payment was taken yet calling 150 says the balance is £0.Where has the money gone?How do I add the sim to my acc...

aelyaen by • Investigator
  • 594 Views
  • 2 replies
  • 1 Helpful

PAYG Data Sim for Ipad Mini not working

Hi I have a new Ipad mini 6th generation. I bought an EE data sim and I have tried everything but am unable to make it work. Any help would be appreciated.

kobie1 by • Contributor
  • 1514 Views
  • 20 replies
  • 0 Helpful

Credit

I put money on my account but it doesn’t show me and i dont hava any packs 

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