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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2479 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4198 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15477 Views
  • 0 replies
  • 6 Helpful

Resolved! my wife's phone

I put £10 on NY wife's phone the other day,it still says only 9 pence?

crsmith by • Investigator
  • 437 Views
  • 2 replies
  • 1 Helpful

EE Bills

Hello I subscribed to a monthly pack and would like to know if I will recieve the bill to my adress or will it be online. I would like to recive a bill letter to my house not online. Please let me know how this works as I would like to bill letter to...

hamidr03 by • Explorer
  • 521 Views
  • 4 replies
  • 0 Helpful

Subscription pack £10

Hi got a new pay as you go sim and had bought the 10 Subscription pack and still can't make any call- why

B_DM11 by • Visitor
  • 407 Views
  • 1 replies
  • 0 Helpful

Is my sim card banned?

I got my sim card unavailable after i used all my data. I also visited EE store and staff told me to contact support but each time i tried to call customer service and telling them my phone number my call was ended. Maybe i was banned for some reason...

AndriiB by • Visitor
  • 481 Views
  • 1 replies
  • 0 Helpful

Top u

Hello hi, I can't top up my phone by the website, there is some information “ some errors have occurred ‘’ 

Pay as you go to contract

I have a pay as you go account with EE, I’ve just bought a contract with EE with a new phone. Can I use the old Sim and keep the same number in my new iphone? Do I also need to cancel my pay as you go standing order asap? 

Jadeb by • Investigator
  • 519 Views
  • 3 replies
  • 2 Helpful

Package

I’ve just joined EE and had previously paid £20 for a monthly package (payg) however, it’s asking me to top up?? Why would be the need of this.

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