Mobile data payment issue

rachaelf572 · ‎29-01-2023

Hi,

I am trying to set up a direct payment for ee data 15GB, unlimited tests and unlimited minutes.

I'm having a problem when I am entering in my payment detail I can't continue with the application.

XRaySpeX · ‎29-01-2023

@rachaelf572 : What problem are you having with your payment details?

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rachaelf572 · ‎29-01-2023

I have a sim card and I am trying to select the 15gb direct debit plan but once I enter in my card details and billing address I can't get any further. The page doesn't let me continue even though I have entered all the information.

James_B · ‎30-01-2023

Hi @rachaelf572,

Welcome to the EE Community. 🙂

Please can you try a different web browser and let me know if you see the same issue?

Thanks

James