Trying to make manual payment, Coming up with £0.00

[SophieFletcher0]

I am currently trying to do my monthly regular manual payment on EE. However I want to the payment portal and it says £0.00 as well as I phoned in and it said the same thing. Do i simply need to wait for the after bank holiday to then be able to pay through or should I go talk to someone instead on the mobile number 150. 

I just need some further opinions as I am the only one with EE who I know of. 

Many thanks and hope you're all having a great day! 

Sophie.

[Chris_B]

@SophieFletcher0  Have you been issued a bill.  

[SophieFletcher0 · Accepted solution]

Yes I have! And don’t worry about it anymore!! I was just too excited to pay my bill and didn’t give the system a chance 🤣🤣