All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Why has customer services gone so poor from EE, they used to be really good, now I find my self on hold for 1hr 20mins to resolve an issue that they have told me was sorted twice before but still are charging me despite telling me they wont
At the turn of the year I swapped one broadband and one mobile account from BT to EE - no problem there with the functionality of that.The problem is with visibility of both accounts via the EE website login and EE app as only the broadband account i...
I am trying to register a new debit card from the Philippines where I have been living and working for 2 years but I cannot receive EE text verification code.
Since receiving standard calls and text throughout the European Community is free of charge why is this information not clearly stated on the EE website? If this is somewhere, for the life of me I have not managed to find it. everywhere I check it’s ...
I'm looking at getting a new Pixel 9 pro for myself and iPhone 15 for my wife however when selecting both on the website I am only offered the Unlimtied All Rounder or Unlimited Full Works plan choices. Why am I unable to select the cheaper ones?I ha...
Hi i’m having a problem with my bill it tells me i’m £70.62 overdue but when i’ve gone to pay this it takes me to a new page and says i’m all up to date on my payments until the 12th of November? am i overdue or am i up to date i don’t want this affe...
I have been tricked into a contract by one of the EE staff member, i asked for mobile only instalment for my existing EE mobile number and the guy quoted me prices in which Apple watch price was hidden. I was told that its been offered to me for choo...
How do I change my debit card number
I was looking into getting the SIM card for the £10 a month for 20gb 24 month contract but a bit through that I might change phones to a contract phone with ee if I were to could I transfer the sim contract to the phone?
