All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
My bill is not easy to find on the app or website, keep getting the monthly texts to say it’s ready to view and still haven’t found it. Not great EE
How do I get proof of purchase for my insurance
Hi, had a problem recently where I was unable to work for a couple of weeks. During this time, my debit bounced and my access was cut off. Once cash started to come back in, I paid £100 into the account to get access restored, leaving just this curre...
Can anyone help me with this I have 2 sim only contracts with EE and I want to leave can anyone tell me the correct process to leaving who I need to notify, how much notice I need to give, and how I go about transferring my number to another provider...
I have had signal problems with EE for quite some time now, a mast went down close by and it was fixed, since it was fixed my signal has been awful. I asked for a reduction in bill, EE refused to honour. I stopped paying the bill. They get nearly £20...
I have an all inclusive package at £77 a month and yet again with unlimited everything date calls texts my bill is nearly £100 why and when iv tried to call no answer and went to the chat service instead of helping me with my questions I received 17 ...
i have pay monthly sim and i have broadband and still cant access and bills on my ee app or anything , I still haven't received any account number for them and I took them out together on the same day paid my 1st mobile bill and broadband billl despi...
I'm trying to change my DD date on the app but it just keeps sending me to the help article, and when I follow the instructions I still can't get to the right section. Any help??
Where is my April bill? How do I find it because both the app and text services are clearly showing me nothing.
