All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I ordered a Pixel 9 Pro XL today with an upgraded plan, when I was meaning to get the phone with the plan on a second sim (my partner wanted to upgrade so I’m getting the phone through my account). What is the best way to fix this mistake?
Hi I would like to know why my bills are coming in so high?
I am in the process of upgrading and would like to consider retaining my existing iPhone 15 Pro Max 256gb.How much will it cost to do this?
Hello, I want to activate my mobile phone number, I don't know why it shows that I have missed my charge, my account has a balance, and it is automatically renewed, I want to solve it as soon as possible, thank you
I have 2 contracts on my account and one of them ends on 24th October. Do I have to wait until the 24th to cancel or can I cancel the contract tomorrow when I make this month's bill payment? Any advice would be appreciated, thank you.
Hello my contract plan now is ended. What can you offer me to pay less bills please thanks
Hi,I've just started a new FTTP contract on 12th October, but was billed in advance for my old contract until 20th October, which was paid on 4th October.Will I get a refund/credit for the 8 days of the old contract?Thanks.
This function has worked up until August, now if I press the "View my bill" it takes me to a blank page with the footer information.
Hi,I have had the same phone number for 20 years and have given PAC codes to my last two employers so that my personal number becomes my work number also. EE allowed this when I joined my current employerI am now leaving current place of work and wan...
