Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60567 Views
  • 69 replies
  • 14 Helpful

Resolved! Bills

Hello. I can't check my bill online, and I'm paying way more than I should. How can I check my bill

glichev by Explorer
  • 514 Views
  • 4 replies
  • 5 Helpful

Please can you put my phone back on after paying my bill 

Resolved!

Hello I want my call history date to date outgoing calls and incoming calls please would you help me with this 

Hi is this for Device upgrades also with EE? If your an existing customer with EE and paid your bill on time each month with no issues are you able to upgrade to a new more up to date iPhone/Device when this current one is paid off and due for renewa...

Impossible to cancel contract

Turns out EE make it incredibly difficult to cancel your contract, lie to you on the phone when you think you have and insist on keep billing you. Terrible customer service. I would call it a circus but that would be an insult to clowns