07-02-2023 03:56 PM
Hi - I am in Madrid, Spain and I a have a PAYG sim. Roaming is on I and automatic network selection is chosen, yet I can noy make a call or send a text. Any advise please?
07-02-2023 04:01 PM
Did you use that PAYG SIM for making calls or texts in UK before you left to go abroad? EE PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad. If it wasn't you can't now use it until you return to UK.
07-02-2023 04:04 PM
Hi - Thanks for your reply. I did not use it in the UK. I bought it just before going to the airport. I wont be back in the UK until April and need to use it before then. Is there really no solution?
Thanks
07-02-2023 04:48 PM
Yes, return to UK at once or otherwise No.