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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 1328 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 1763 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 26306 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 14018 Views
  • 0 replies
  • 6 Helpful

Resolved! Closing my sim

I have been travelling abroad for six months and now been told my sim will be closed. I have now sent a text message but i have no idea if that means my sim will keep going. I cannot reach 150 or other telephone numbers while I’m away. I received the...

Flofloflo by • Investigator
  • 649 Views
  • 9 replies
  • 9 Helpful

Resolved! Top up

Can I top up £5.72p as I have £14.28p credit to make a total of £20

Resolved! Not letting me log in to buy an allowance payg

So im on payg and I bought £10 worth of credit and I wanna use this to get the £10 package bundle but it’s not letting me log in does it auto go to my payg account or is it js glitching right now 

jamalf92 by • Visitor
  • 305 Views
  • 2 replies
  • 4 Helpful

Pay as you go add ons

Evening,i am an ee pay as you go customer and i noticed when you call 150 to get data add ons the option has been removed.it says call or text options only.when you log onto the site..it only has option for a £20 data add on.you used to be able to pu...

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