If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I am in the process of switching to a new mobile network. I have some remaining credit on my pay as you go EE account. Is it possible to have this refunded to me.
Hi Please Can i get a PAC code the agent told me he cant provide me this because im a pay as you go customer but everywhere online says this is untrue
Hi everyone, I just bought EE’s £5 subscription pack on PAYG. When I was selecting it in the app, it clearly showed 6.2GB data, 250 mins, and 500 texts. After I paid (with the 10% discount for card payment, so I was charged £4.50), my account is now ...
I need to do auto top, I am trying to do from EE app, but my account is cancelled, I need to talk to an agent.
How do I change my pay as you go sim to a pay monthly online? I'm spending 60/80 pounds monthly to retop My data up as we can't get WiFi where we live and I can get unlimited for 24 pounds
Hi, my number has been ported to EE and I have a Pay As You Go plan. I already paid £13.50, but I still can’t make calls or use data. It says “no account/credit”. Can you please check and activate my plan so I don’t have to pay again?
I can't complete to add my card !
When I go to make a payment whilst topping up I get an error message saying the content is blocked & to contact the site owner. any advice?
Does anyone know where to get E top-up card ? to be ordered online or over the phone.
Hi all,looking for some info - I paid for a PAYG tariff online when ordering my sim, got a STAC code from my old provider and when my sim came it wasn’t loaded with my tariff and I had to top up. What could the issue be? thanks in advance!
