If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have just topped up £5 which gives me 250min. I have started to make a phone call and after 10min was cut off that i run out of credit. When I log in it says that I have £5.04 left. Please help
I bought EE yesterday and top up the 10 pounds pack which was confirmed through 150 texts as well as the packaging from EE it explains that when I top up the balance will come out as 0 pound but my pack will still remain for another 30 days but then ...
Hello I am trying to order a £20 EE pay as you go SIM but my billing address is different to my delivery address and I can't find an option to have a different address from your billing this has happened 2 times now I'm buying the Sims on http://ee.c...
Himy data finished for this month and I don’t want to renew as i’ll be traveling in a week, i want to add data but i don’t understand the packages? It says 13£ for 10GB lasts for 0 what does this mean?
Hi, my son said he went in store and got a contract sim card. The money for this comes out of his bank but he lost his phone back in September. He hasnt let anyone know. Can he cancel this, sim card and the contract or will he have to pay for it for ...
Hi , so im a bit confused as to why my topup keeping coming out of my bank and not the money i have on my account
Do I get to see how many minutes and txts I've used on pay as you go sim..cant seem to see anything on my account? thank you
Timeline of Events:Last night, I activated a new EE SIM card and purchased a £15 plan.I decided to switch to a £10 plan instead, but the text message I received indicated that I needed to top up to select the £10 plan.On the EE website, I firs...
Topped up on Thursday 24/10, received text to my phone, can't use my phone still and today is the 30/10. Can't use 150 or text help because the credit has not been activated. Can't be bothered keep going around in circles finding no person to talk to...
Hi,I'm on Pay As You Go and suddenly unable to receive 2FA texts when trying to log in to my bank account, or even my EE account. I also can't make or receive calls, nor am I able to top up from my own phone because when I ring 150, it tells me that ...
