If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I only use my EE SIM abroad for 2-step verification texts. It has never been used in the UK. It was deactivated, so I couldn’t receive any texts, but after a top-up it worked again.I want to know two thingsWhat counts as activity on an EE SIM? For in...
Is this text real? I wasn't sure if 1117 was a legitimate ee number.Busy spell coming up? Social life off the charts? We've got you covered. Get 3 days of unlimited data, minutes and texts. All for only £3.You can renew this as many times as you like...
Is there a live chat function to speak to EE, rather than having to call on 150?I’ve recently changed to a pay as go go contract because I am travelling for a year. I’ve read that live chat function isn’t an option for PAYG customers - is that right?...
I am a very low useer on a stright payg account, using my phone few a very few calls and texts only.. I have £15 credit. Is there any way I can add on a small amount of data for a few days use, say 5 days, as a one off payment. Can this be done and ...
Arrived in Italy text ROAMING to 150 does not deliver. No option to add on roaming in my account. I only want the 7 day £10 option but cannot do it and can’t phone re as the phone doesn’t work in Italy!! 廊
I am trying to set up the monthly subscription plan for £5 EE indicates that if I set up a card payment I will get 10% discount.However, the EE app or the EE website won’t save my card. I press the “save card” button but nothing happens
Morning, I cannot subscribe a pack with my current credit (enough for the pack), it returns the as attached screenshot.I think the possible reason is that the phone number was de-activated cuz I was out of UK for a period and the previous subscriptio...
Top up my number yesterday a first time and does not work
Okay so I topped up £20 which gave me 50GB but I also got an extra 14GB data totalling 64GB but I only used about 13GB and I was down to just over 50GB and I recieved a text message saying please top up by £20 17th September but I didn't becuase I th...
Has anyone successfully topped-up a Tmobile PAYG phone recently? How? I have tried several ways. EE Customer Service have tried to help but nothing works. Does it help to get E E to send a new SIM so that the phone is then an E E PAYG one? How do...
