If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
@Jon_K wrote: If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activ...
Hello,I'm based in Canada now, but have always kept my EE number active (for years), to use on my return visits to the UK. I'm starting to prepare for another visit - February- and I'm trying to figure out what's going on now with 'Packs' and 'Subsc...
Its been a long time I have been suffering to top up my balance every month. i cant understand the reason so why? If u say there is an issue with my bank account nope there is not. Coz I pay for my another monthly sim card from the same bank account...
Can I add a current Pay-as-you-go SIM/number as a multi-line discount to a SIM Only account (as I don't want to change the phone number of the family member)?
I have a PAYG sim and trying to set up on the EE app/website. I have logged in, but it wont link my phone to my account. I tried calling 150, but it kept cutting off. How do I get them to link, it says there is an error and keep trying, but I have be...
Hi,My partner has £10 credit on his PAYG account which he wants to transfer to my number also a PAYG . Is this something that can be done? Both numbers are in my name Thankyou
Hello I am wondering if I can recover my sim card My number is XXXXXXXXXX My name XXXXXX XXXXXX XXXXXX Waiting for your help Faithfully [Mod edit: Please do not post personal information and phone numbers on the public board. Thanks!]
I am having this issue. I had enough credit for it to renew but it is saying I need to add credit. If I buy the pack will it affect all my accumulated data/boosts please? Thanks
On PAYG data pack, due to renew today, topped up last night, but no renewal has happened. Currently showing 0MB data available as has been the case all day, which is rather inconvenient. Can't find anything useful in account settings, the online supp...
