If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hi My £20 pack didn’t start automatically even though I had money in my account. I need to start RIGHT NOW! ASAP I can’t work because I have no internet
It says that I need to link a phone to my account but when I do it then says that phone is linked to a different account. But the account that they’re talking about is the very one that I’m logged into. Which I am trying to top up? I don’t know what ...
I’ve tried logging on three different devices and when I keep getting “loading “ then an error message
Back in the mists of time when the world was Orange (remember them ?) and phones were analogue before 2G started I got an Orange SIM card and all was well. I do PAYG as quite honestly if I make 2 calls a month, receive 6 and send 10 texts I am doin...
Hi all,I’ve selected the £10, 20 GB pack. But when I activate my sim today, it has 8GB only instead of 20GB. I am curious if there is any mistake taken? Thanks for reply.
Hi!Hi. I’m abroad and I cannot access my online account to top up my balance. I cannot reach to the EE staff and there is no live chat. Every time I call the help number, 07953 966 150, I am asked to wait; this is very expensive. Does anyone know a ...
I’ve been trying the whole day to activate pack but it didn’t work. YOU ARE THE WORST
I have a pay as you go sim I cannot register to my EE account because it is in a mobile hotspot device which can’t send or receive text messages so I can’t receive the identifier text to confirm it’s me. For the same reason I can’t text BALANCE to 15...
im trying to top up as you go my phone and can't seem to make a 150 call or top up via text. What should I do
