Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! MOBILE DATA PROBLEM

I have received an extra 12GB to my 10pounds plan for free. But now I cant see it in my account. I just see 8GB instead

Can PAYG Customers Get an eSIM on EE?

Reviving an old ish thread. It it still the case that you can’t have an eSIM if you’re on PAYG? Considering an iPhone air which is eSIM only. Just about to renew my virgin media contract and they’re offering a great sim deal so may jump ship ...

Re: Haven't received £5 free credit

I have received a text from EE saying If I top up £5 I will receive £5 free credit how do I get the £5 free credit added on to my account

Resolved! Top up problem

Hi everyone,So this morning and yesterday I’ve had the average messages telling me to top up, so as per every month I go to do that. However, as I’ve tried to this month, it says I need to further verify myself, but doesn’t tell me how or where, leav...

Resolved! Re: PAYG 35 pack

Pack35

Urgent

I have done my payment for the sim plan and my money has been deducted as I’ve recieved the message from my bank but my ee app isn’t showing the plan and my data has not been topped.

Resolved! Re: How can I activate my pack?

Dear Team,I want to activate package on ee sim kindly help meI try many times to call 150 but my package wasn't activated kindly tell me about this how to activate package on my sim

Pay as you go

Forum Posts

Understanding Pay As You Go Hibernation – and how to keep your number active

bill

We've upgraded our Data Boosts

Our new Data Add - ons

What’s EE Data Rollover and how do I get it?

Resolved! MOBILE DATA PROBLEM

Can PAYG Customers Get an eSIM on EE?

Re: Haven't received £5 free credit

Resolved! Top up problem

Resolved! Re: PAYG 35 pack

Urgent

Resolved! Re: How can I activate my pack?

Resolved! Top-up not showing up

Resolved! Changing plan

My data allowance reduces every couple of days on pay as you go

EE prepaid sim topup or buy another?

how can i cancel my order

Switching from contract to Pay as You Go

Payment

Mobile PAYG topup online payment blocked