16-02-2026 04:14 AM - last edited on 16-02-2026 01:01 PM by Alex_H
Good morning
I wanted to set up my new phone and sim
Solved! See the answer below or view the solution in context.
16-02-2026 08:55 AM
Hi there @Bigchipsuk01
Thanks for coming to the community.
If you're wanting to set up the SIM by topping up and purchasing a pack, please see the How to top up your EE pay as you go mobile. You can text ALL PACKS to see available packs or activate a pack in your EE app or online account.
If you have done this already and are in the UK the SIM card will be ready to use 🙂
Let me know if you have any questions.
Leanne.
16-02-2026 08:55 AM
Hi there @Bigchipsuk01
Thanks for coming to the community.
If you're wanting to set up the SIM by topping up and purchasing a pack, please see the How to top up your EE pay as you go mobile. You can text ALL PACKS to see available packs or activate a pack in your EE app or online account.
If you have done this already and are in the UK the SIM card will be ready to use 🙂
Let me know if you have any questions.
Leanne.