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Adding new number

NelsonDog
Investigator
Investigator

‎26-07-2026 05:35 PM - edited ‎26-07-2026 05:35 PM

Hello,

 

I have an existing pay as you go account. Earlier today  I purchased a new pay as you go SIM.

I have activated the number in a different handset and added credit and everything is working fine.

I logged into my account and went through the “link product” process and it said successfully linked but my new number and associated details are not displayed anywhere. I tried again and said number already linked.

Have I done something incorrectly? Is it possible to have two pay as you go numbers in the same account?

 

Thanks for any help

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

on ‎26-07-2026 07:01 PM

Do you see your old no. on the home page? That should be a drop-down. Just click on it & you'll be able to see your other no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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NelsonDog
Investigator
Investigator
In response to XRaySpeX

on ‎26-07-2026 09:29 PM

Hi, no it’s not there. Only my existing  number. Should I call 150?

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