Adding new number

[NelsonDog]

Hello,

I have an existing pay as you go account. Earlier today  I purchased a new pay as you go SIM.

I have activated the number in a different handset and added credit and everything is working fine.

I logged into my account and went through the “link product” process and it said successfully linked but my new number and associated details are not displayed anywhere. I tried again and said number already linked.

Have I done something incorrectly? Is it possible to have two pay as you go numbers in the same account?

Thanks for any help

[XRaySpeX]

Do you see your old no. on the home page? That should be a drop-down. Just click on it & you'll be able to see your other no.

[NelsonDog]

Hi, no it’s not there. Only my existing  number. Should I call 150?

[XRaySpeX · Accepted solution]

You could call CS. It won't be fixed from here.