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TNT sport mobile add on 4k

Graemelamb
Explorer

Hi,

I have purchased the tnt sport add to be used on hbo max app. It’s supposed to be in 4k/UHD. I have logged in tonight on iPhone, Samsung 4k smart and Nvidia shield and none are giving the option to watch the super cup game on tnt ultimate in uhd. Is this an ee problem or hbo or do those devices not support 4k on hbo max?

 

thanks for any help. 

6 REPLIES 6
zulu17
Star Contributor
Star Contributor

@Graemelamb  I suspect that the match was not broadcast on TNT Sports Ultimate despite being previously being listed  on various schedules.

Thanks for reply. I suppose so, if that’s a common thing that happens? Is there anyway I can confirm on the app whether it’s uhd without having to wait for a live broadcast? Like should I still show the ultimate channel is there even if there’s nothing currently showing on it? Thank you 

You can confirm UHD support by finding a replay asset. E.g  ⁨Aston Villa - Tottenham Hotspur⁩

https://play.hbomax.com/sport/9696d40f-8b4e-52d9-a593-946bac713482 

The TNT Sports Ultimate channel doesn't show anything when there's nothing on.

zulu17
Star Contributor
Star Contributor

@Graemelamb 

I believe  HBO Max allow the TNT Sports 1 to 4 as live channels  streams to be selected in the app, The other extra  part time TNT Sports channels (5 to 10 and Ultimate) are not selectable by channel  on the (HBO Max App).

All their live event  TNT sports streams are selectable by event  in the app- at times they can be difficult to find. Normally any UHD sport stream is a second event stream  to the up to HD stream , if they remember they put a small UHD symbol in the middle of the event image. )

As to why the UEFA Super Cup was initially promoted/scheduled as being available on TNT Sport Ultimate yet only a HD stream (TNT Sports 1) and no UHD stream provided can only be answered by those involved in the broadcasts/scheduling. 

Personally I am not aware of a UHD feed being provided by the Host Broadcaster., the specs I saw listed were

"the UEFA Super Cup 2026 will be produced in 1080p50-HDR HLG colour space. Feeds will be available in 1080p50-HDR and 1080p50-SDR including Dolby surround sound and Dolby Atmos Immersive audio for both feeds.

The delivery of the 1080p50-SDR feed will be achieved using LUT (NBCU) colour mapping from the 1080p50-HDR feed.

All vision control and colour matching will be done as for a HDR delivery."

Schedule errors do occur from time to time.

 

 

 

 

 

hamzahussain9
Explorer

Hi, I have the same issue. The 4k UHD option is not available when it should be. It clearly states when you select tnt sports hbo as an inclusive extra from your mobile plan but when you actually use the tnt sports on hbo app it doesn’t let you use UHD. Any fix or recommendations guy? 

@hamzahussain9 did you try selecting the asset I linked to above?  Does it show as available in UHD?  What device are you watching from?