This evening I received my new phone (upgrade from earlier Pixel to Pixel 10) and new eSIM as QR code in pack. Phone set up went fine and everything copied over ok. I went into Settings to scan new QR code, which seemed to be accepted. I then activated new eSIM on account and it confirmed activation was successful. However, now on my new device I have two SIMs showing so I'm assuming one is the old one transferred over from old device and one is the new one? I can't tell which is the new one as none of them seem to show the Serial Number in the settings. Both SIMs show as emergency calls only.
I can't see an option to help this on eSIM support page, messaging chat bot tells me I need to call, but lines are closed now. Is this a known issue and is there a self service fix?
Thanks in advance for any help!
