SIM cards & Porting

Resolved! Activate eSIM

I've had a replacement device from the insurance. It's a Google Pixel 9 Pro Fold. I need to activate my eSIMS. The app wants to send a code to my old device to activate the new eSIM. I can't call 150 as there's no signal. I can't call EE as I have no...

Re: SIM not working

My Google account and TikTok account are registered with the number *********, but I am not receiving any password or verification messages. There seems to be an issue with receiving messages. Mod edit: [please don't post personal information on th...

Resolved! I want to change my network

I want to change my network Vodafone to ee

Esim removed EE sim?

I'm travelling right now and installed an esim for cheap data. I'm about to travel home and have realised that my original sim is not showing on my phone. Only my travel sim and an EE sim for a number I don't recognise appear on my phone. Will this s...

Request to Transfer Number to EE Using PAC Code

I’m trying to transfer my old number to EE using a PAC code, but the online form keeps showing an error even though the numbers are entered correctly.

Resolved! Number Porting

I ordered a new SIM on Friday and gave my PAC (from BT) at the time of placing the order. I received the new SIM on Monday but have only just put it into my phone. How long does it normally take for the porting process? I've not had any SMS to con...

From Vodaphone to EE now can’t use my phone to phone, get Bluetooth etc

Please help!I’ve upgraded my phone and changed to EE as I have your broadband. The man in shop said all was set up and the PAC number did everything but I cannot phone anyone, receive msgs, use Bluetooth the lot! I think it’s still on Vodaphone but c...

Resolved! Replacement Sim Card

I ordered a new sim card last week after losing my phone 2 weeks ago.I went to a store yesterday to check that the order was placed properly and will be sent. They couldn't help and couldn't order one.Now today I tried the online help chat who told m...

Resolved! Old sim number in About phone settings years after porting

Moved from Lycamobile to EE years ago, ported the number and everything was working fine. It still works fine like getting text messages to my number etc.However, I ordered a 2nd EE sim to have two, put the second one in and when I launched the phone...

Resolved! New sim contract

hey, so my old sim only contract has just expired, my plan was to head to my local EE store but plans unfortunately fell through, I have looked online at the closest to what I’ve had for the last two years, but does ordering online render my current ...