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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! 5G multi SIM and old Nokia with T-Mobile account

I have received a new EE PAYM 5G Multi SIM in the post, and several text messages reminding me that I need to activate it.I did not request this and am aware that other members of this forum have had very complicated issues when replacing their SIMs ...

Topaz99 by • Investigator
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  • 15 replies
  • 5 Helpful

Error linking SIM to account

HiI have a new EE SIM, I have an  EE account and I'm trying to link my mobile number to the account.  I keep getting told its not possible and come back when it's fixed. I have tried from my PC browser and the phone APP with no luck.  Any ideas ? Tha...

Not receiving OTP on EE since porting from O2

I have been ported for 72 hours now - and I cannot access any of my banking apps on my new EE Iphone 14. This is because they all send an OTP to verify the new device - but I am not receiving them.After spending a long time on the phone to tech suppo...

Resolved! Porting away from EE

HelloFirst time community poster here. NB non-geek.I would like to port away from EE to a different provider. I have tried to engage on twitter (both tweets and DMs) but no-one responds. Is it worth ringing anywhere?I THINK I am on an 18 month contra...

SIM only plan while in UK

I am visiting the UK for 2 months and would prefer to purchase a UK SIM instead of keeping my Australian number.What is the best way to sign up for a SIM-only plan. Is it as simple as turning up to an EE store or do I need to make an appointment. Als...

Resolved! Hello I need help with SIM PUK

EE or anyone who works at EE and can actually help me my SIM card is asking for a PUK code but i dont have it but also on my EE account it says no devices linked so i cant retrieve my PUK code but its same account because its same phone number so how...

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