Skip to main content
Forum FAQ's

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Resolved! Transferred number to EE but not receiving SMS

Hello. I recently switched from Giffgaff to EE on Pay As You Go, which was initiated via a PAC code on the 16th of July, and then confirmed complete by SMS the next day. I’ve been receiving SMS from 150 fine, topped up with a pack, and I’m able to ma...

v13nny by • Investigator
  • 393 Views
  • 3 replies
  • 3 Helpful

Resolved! Re: eSim activation without my old phone

I have same issue been locked out of apple account because I need a code from my number but can’t get it coz I had a eSIM and deleted it from my phone tried to reactivate the eSIM but need a code again to activate it. I’ve ordered a physical sim will...

Dan4Dav by • Investigator
  • 475 Views
  • 10 replies
  • 2 Helpful

eSIM transfer failure!

Last Wednesday I was persuaded by an EE consultant to move from my BT account/numbers to EE. All I wanted to do was add data roaming to my BT numbers at this stage as my son and I were travelling the next day to the US. I was told that the eSIM trans...

DLW29 by • Explorer
  • 609 Views
  • 11 replies
  • 1 Helpful

SIM serial number

Hi,The app wants my SIM serial number and im not sure where it is on the SIM. Ive tried the number on the old plastic card surrounding the SIM  before it was popped out, and that didnt work.I found the ICCID via an Android app and tried the last 12 a...

Bob923 by • Explorer
  • 1604 Views
  • 4 replies
  • 6 Helpful

Resolved! Changing number

I’ve brought an EE sim plan, And I used to have an O2 sim. I said to keep my old number But it says it’s going to transfer like a month later instead of a couple days? I’ve got a new number with the sim, but I want my old number, I don’t know what to...

Resolved! Trying to return an unwanted SIM

I want to return a SIM that I am not going to use (long story, but very unhappy).  I was told to download the Contract Withdrawal Form.  To get to the form I need to enter the 1st and 3rd characters of my password.  I've never been given or set up a ...

Resolved! Wife has a problem with Sim and I am currently abroad

My wife's phone and sim is on my ac**bleep**. I am currently in Brazil. As I am the account holder , the shop she popped into in order to resolve the issue would not help.  I have tried the contact number within the EE app , but i cant get through to...

Kevin194 by • Visitor
  • 167 Views
  • 1 replies
  • 1 Helpful

Resolved! I lost my sim card

I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?

Nyakuma by • Investigator
  • 24216 Views
  • 26 replies
  • 16 Helpful

Transfer watch sim to new watch

Afternoon all. I have just bought a Samsung 8 classic smart watch. I had a samsung 5 pro with ee sim.  Unfortunately I reset the 5pro watch and gave it to my dad without first unpairing the sim.  I want to use the existing esim with my new watch and ...

Most solutions
More
Top Helpful authors
More