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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! esim enquiry

Good morning, I have received an Ipad with a physical sim, however, I require esim as there is no physical port for a Sim Card. Has anybody else needed to do this and would they kindly point me in the right direction.

Resolved! Esim

Hello I ordered a esim from EE at 6pm got a email confirmation 5 mins later about the package I ordered how long does it take to receive the next email for e Sim package to set up ?? 

Aaronm12 by • Visitor
  • 224 Views
  • 1 replies
  • 0 Helpful

PAC code

I need my pac code but have been cut off so can’t text. I wanted to do it over chatbot but can’t seem to find how to get on it? Help! 

Resolved! No signal still after receiving new sim and activating it

I got my new SIM card today and was told to activate it and I’ll be able to use it immediately I followed the instructions online once activated my old sim then disconnected and despite the new SIM card being in the phone it’s still not connected to ...

YusKingg by • Contributor
  • 440 Views
  • 5 replies
  • 0 Helpful

Activate esim

New to EE so activating it taking longer then other networks. Esim wouldn’t activate nor can pair it with my accountphone up and get told the number has been cancelled since June 2024 - new contract and everything Worse experience trying to set up a ...

Robert04 by • Investigator
  • 219 Views
  • 1 replies
  • 0 Helpful

Resolved! iPad Data plan

Hello I have and IPad Air that eSIM only.i contacted EE and want £15 a month for 5gb data a month which I thought is excessive as I am a light user.I have seen in shops a preloaded EE sim with 120gb for around £45 however that’s a physical sim. But i...

AliG79 by • Visitor
  • 320 Views
  • 1 replies
  • 1 Helpful

Resolved! New Sim

So i got a replacement sim because my old sim was transferred electronically and deactivated my old sim, so i bought a new sim and it’s just arrived. it says on the package, that if it’s to replace a faulty SIM, just put it in and  it should work as ...

aff5n by • Investigator
  • 319 Views
  • 3 replies
  • 2 Helpful

Resolved! Download eSIM

The email advising how to download an esim doesnt show how to download and install.  Poor by ee

Rinney6 by • Explorer
  • 370 Views
  • 2 replies
  • 1 Helpful
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