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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! No service

Hi,I'm a returning EE mobile customer, got my esim QR code through and activated the network. Or so I thought. Network provider is still listed on my phone (iPhone 15 Pro) as my previous network, Vodafone. Vodafone have now disconnected my number and...

Resolved! new phone

Hi. I received a replacement SIM on Saturday for my existing EE number because my old phone was crushed. I have a new iPhone purchased from EE. The phone recognises the SIM (it shows an ICCID), but I have no signal and Settings > General > About show...

lap108 by • Visitor
  • 245 Views
  • 2 replies
  • 0 Helpful

Resolved! Cancelling sim for old device

I am paying for sim cards for old devices I have given away: my old iPhone 11 & my old iPad Pro 13 inch. I cannot find a way online to remove these obsolete SIMs which I am paying for despite having cancelled them by ringing 150 last year. Their subs...

Resolved! Getting an old number back

Hey everyone,Some time ago (over a year) my sim plan was deactivated and I lost my phone number. It was supposed to auto-move to a sim only plan where I top up as my contract of over 10 years had ended. I was told that the number is now in some kind ...

Resolved! Transferring a number

I need some help I’ve requested twice now about transferring my number to 02 to ee but it’s been about a week now and I really need my old number 

Resolved! New SIM not working

Hi,Ordered a new sim online and put it in my phone today 23/07/26 and it says I won’t transfer over till 04/08/26 so can’t make any texts or calls Thank you

Jenny2306 by • Investigator
  • 293 Views
  • 5 replies
  • 0 Helpful

Resolved! Porting number but keeping contract

Hi,I recently got a new sim only deal that I couldn’t turn down or wait for. And I want to port my current EE number across. I’m in contract till October so I want to keep this line until then without paying the balance in full. And let a family memb...

Eastle by • Contributor
  • 255 Views
  • 1 replies
  • 1 Helpful
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