SIM cards & Porting

Resolved! Moving kid from Family Setup apple watch to kid's own iPhone

Hello,My kid has an apple watch cellular linked to my iPhone via Family setup. I have a contract with EE, and kid's watch has monthly renewable contract with own phone number, linked to my account. And now the kid's got a new iPhone, so I want to it ...

Resolved! Moving to iPhone but keeping ee sim

Hi all was thinking to buy iPhone straight from Apple but using my ee sim from my current Samsung phone. Any issues with this? Thanks.

Resolved! Leave ee

Hi there ..Ive got 3 sims contract and ive already finished the contract months and months ago..i need to terminate it and get pac code for all of them...i tried to text 65075 to get it but ive been told i need to contact you in order to do that. So ...

Resolved! Urgent Complaint: Disconnection from EE Network After eSIM Conversion Request

I am writing to formally raise a complaint regarding a recent issue with my mobile service.I recently transferred my phone number to the EE network and was on the £20 plan for 50GB of data. On 31/10/2025, I received a call from an EE representative a...

Resolved! Using eSIM on another device

I have a new eSIM which I want to use on daughters ipad but I can only download it onto my phone. How do I transfer across?

Resolved! New customer question

Good evening. I have just set up a new sim only plan & transferring my number from o2. Had a “successful order” email with i’m assuming temp number. Managed to set up my esim & its working all good. However as part of my plan it says apple watch data...

Resolved! Sim card cant be delivered

Ee sent my SIM card with dpd but my road has roadworks witch road closed access only and the dpd driver won’t drive down it. I can’t contact dpd who won’t contact their drivers. What do I do? Why can’t I just download an eSIM. I need to know what to ...

Resolved! My sim card isn't working

My other sim on *********** has suddenly stopped working and keeps saying not registered on network when I turn it on,also it has set calls to emergency only. There's still a pack left on it that should have run out tomorrow. I have no idea why it s...

Resolved! esim enquiry

Good morning, I have received an Ipad with a physical sim, however, I require esim as there is no physical port for a Sim Card. Has anybody else needed to do this and would they kindly point me in the right direction.

why cant any of us upgrade after a replacement sim

can anybody answer has EE had a recent update of some sort, why can myself and my family never be able to take an upgrade out after a replacement sim. the store just says after 24 hours, makes no sense..

SIM cards & Porting

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