New contract ESIM
I have just bought an ESIM contract moving over from Vodafone to EE. I thought I would revive the QR code instantly to set up the ESIM after I purchased the contract but I’ve received nothing. Is this normal?
SIM cards & Porting
The place to ask your questions about SIM cards for any device. and porting your number
Forum Posts
Resolved! Need a new SIM card can't phone customer services
Need n new SIM card phone keeps dropping out so can't ring do they have a chat service
Urgent: Unable to Cancel EE Services – Need Immediate Assistance
Hi there,I need urgent assistance regarding cancelling my EE services, as I have been unable to get through to the appropriate team despite multiple attempts.There is no available customer service email address, and after calling 150 several times, t...
Resolved! Not being provided with a PAC code
Resolved! Reactivating a SIM
Yeah so basically, on my iphone 11 i have a physical SIM, but then i got the 16PM and got it to transfer it electronically, but i had to factory reset the phone. I deleted the eSIM just before. Now i’m back on my 11, how do i reactivate it ? so the i...
Resolved! Lost phone block sim
Can’t get in touch with ee but need to block sim
Resolved! Samsung watch contract
I am looking on the EE app at addkng a Samsung smart watch 8 onto my current contract. At checkout after selecting my options, it asks me if I want to keep my current number or get a new number. I'm only trying to get a watch now a new contract. I ju...
Resolved! SMS
Hi everyone,I recently ported my number from Lycamobile toEE, and since then I've been having an issue with receiving verification SMS (OTP codes).I can receive normal text messages without any problem, and calls and data are working fine.However, 1 ...
Resolved! Sim card
I went on a cruise and used an e sim and I cannot use my SIM card now I’m back in uk - I tried everything (I saw online that my SIM card could be deactivated) and so I have gone onto my EE account and ordered a new SIM card. It’s arrived and I’m tryi...
Resolved! Re: pac code
I need PAC *********** [Mod edit - removed mobile number. Please do not post personal or account details in the community]
