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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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SIM Card Activation

'm getting a bit desperate to say the least! I have just put a replacement PAYG SIM card into my iphone 16 and nothing works. I have no mobile connection to the network at all. I can connect though to my wifi at home. We have no landline since it was...

JC0011 by • Visitor
  • 277 Views
  • 2 replies
  • 3 Helpful

Unable to track order made 5 days ago...

I signed up for a new SIM-only deal five days ago, and I've had no update on the delivery.I've tried to track the delivery using the reference number and email that I received the confirmation receipt to receiving an error message "Oops! Your trackin...

Resolved! Transfer of the number from EE to EE.

I would like to transfer my number to the second SIM card. Namely, I do not want to pay 14 pounds a month I would like to have a SIM card service with a payment of £ 10. I am not interested in any other, but I want to keep my old number and go to the...

Kasia68 by • Explorer
  • 270 Views
  • 2 replies
  • 2 Helpful

Resolved! Forgot to enter pac code

I’ve just taken out a sim only contract, but forgot to provide a pac code to keep my current number and clicked to get a new EE number. Am I able to provide this pac code at a later date, if I go into a EE store will they be able to do this for me?

Switching old number to ee

Need advice switched my old number to ee. When I phone my old number appears but when I text the ee number appears. Any advice? 

Marg19 by • Investigator
  • 306 Views
  • 5 replies
  • 9 Helpful

Resolved! damaged phone and swapping sim cards

I have an account wit three phones on three different numbers> I have a smashed screen that has stopped working on one phone. Can I remove the SIM from this Samsung Galaxy S23 FE and put it in one of my Iphones to get a useable phone? Thanks. 

sim order

I’ve recently ordered a sim card online using a promo code which gave me a discount of 50%, everything went fine and the order was placed. However the next day I received a message saying my order was cancelled without any specific reason.  I have th...

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