SIM cards & Porting

Resolved! Sim/sms redirect

I had an old EE number that I cancelled,  I now have new number with EE is there anyway to texts sent to the old number redirects to the new one? 

Resolved! What is the simplest process to get a PAC code to move networks?

I simply have no coverage in my house, little in my village, and none at all on 90% of my local golf course.i simply want better coverage.

Resolved! Phone Upgrade

Hi, I got an upgrade yesterday to an iPhone17 pro max from a 15 pro max. The SIM card from the old phone isn’t registering in the new phone and the eSIM isn’t registering either. This is very frustrating as I can’t get texts, calls or use my data whi...

Resolved! Activating an eSIM while transferring my old number

Hello, I'm switching to EE from another provider and I opted in for eSIM. I got an email saying that I was assigned a temporary number and I should log in to EE and link my EE product using the mobile number on this email.When I do so, obviously it's...

Resolved! Re: Transferring from one sim to to a new eSIM while keeping number

Iv changed handsets & my eSIM as deleted how can I get it back 

Resolved! How long does it take to port number

On June 1st I ported a number from Three mobile into my account in one of the EE stores, person was very helpful and got the sim activated to start the porting process and it was done within 6 hours.I went into the same store on 14th June and saw a d...

Resolved! Pac code

Resolved! OTP codes not working on 17 Pro Max

Hi,I was previously using a PAYG SIM with Lyca before getting a phone on an EE contract.Everything is working except for receiving OTP codes.So far, I have tried the following:Normal calls/messages person-to-person works as it should.Updated to the l...