SIM cards & Porting

Resolved! No porting communication?

I switched from BT monthly contract (SIM only) to same with EE . I ordered online and provided PAC. I activated my SIM this morning, had several texts fromEE about setup etc and one saying 'you're good to go', but no mention of porting date. At the m...

Urgent - Order a replacement SIM from abroad

Hi everyone,I’m currently travelling alone in Vietnam for two months, and I’ve just realised that my EE SIM has no signal at all here — so I can’t receive any OTPs to access my bank apps or other important accounts.I urgently need my EE number to wor...

Blocked sim

Don’t no what todo

Resolved! I ordered an eSIM yesterday but still not received the details

I ordered an eSIM 24 hours ago and although the final screen said I would get the number and instructions in the confirmation email, they weren’t there. should I be getting another email??? And when?? When I’ve ordered travel eSIMs before I’ve got th...

My phone won't accept calls unless it is via WhatsApp, do i need a new sim card

Resolved! Deactivated sim?

I recently got a iPhone 17 which when transferring over asked if I wanted to do it as an e-sim which have never had before. I did this and it’s working great. I then traded in my old phone to Apple but have realised I left the physical SIM card in it...

Resolved! Re: Live chat

“I want to reactivate my old SIM number. I understand there may be an outstanding balance and I’m willing to pay it soon

Esim

Hi I deleted my eSIM last week by accident when I was in Spain now I m back in uk can I get eSIM back please

Resolved! Upgrading a data sim to a phone sim only

Hi,I want to upgrade my data sim only plan to a phone sim only plan, but the only option I am getting online is to upgrade to another data plan.Does anyone know how I can do this please?

Sim only order

Someone help a applyed for a sim only yesterday a got a email saying successful order with a reference xko but not getting eny other email about delivery date or nothing does it mean all get it and a been accepted or not ?