SIM cards & Porting

Verification codes not received

I have switched my old number from giffgaff to EE.last week i tried to get uber verification code but didn’t received.thought my sim might not activated yet.today i sent verification code from ali express but still i am not receiving any code. [Mod e...

Resolved! When will my previous number be moved over?

I collected my new phone on Thursday evening, supplied my PAC code. I've had no phone access since then. I've got a message saying the transfer will happen by 27th May (!!!!) I thought it was 24 hours!I moved from o2 because of their incompetence, pl...

Resolved! Sim query

I'm looking for a basic sim card for my dad's Doro phone. Not all sims these days work with phones that don't have 4G/5G. Are the EE pay as you go sims compatable for these phones?

Resolved! It only says replace my sim and then gives me a physical sim option

I don't have that option. It only says replace my sim and then gives me a physical sim option with a £1.50 delivery charge. I have used a few esims on my phone (Google Pixel 5) so it has the capability.

New account cancelled

Hi. I signed up for a new I’m account with ee. I got a succes email that said that my number had gone over and I would get tracking once dispatched. Then I got a text to say cancelled. I called them and they said it was an issue with the credit chec...

Resolved! I need pac code please

OTP not being received

- Had esim on iphone 16- lost iphone 16- dug out my Iphone 14 pro- got a new eSim QR code for the iphone 14now waiting for a OTP to activate the sim, to the number that i cannot access, which isnt coming through what do i do?

Resolved! eSIM Activation Request – SIM Only Plan

Dear EE Support, I recently ordered a SIM Only plan from EE and provided a PAC code to transfer my existing number. The order was confirmed on 8 May 2025, but I have not yet received a physical SIM card.Since I am using a phone that supports eSIM, I ...

Resolved! How long to change to my old number

Resolved! Hello, I want to delete one of the SIM cards in my account, I don't need it anym

Hello, I want to delete one of the SIM cards in my account, I don't need it anym