SIM cards & Porting

Resolved! Can I add an apple watch cellular add on to a safer sim plan?

Just seeking an answer to the question really. My daughter has an iPhone with a safer sim (protected plan - the most restricted one) in it. Can I add an Apple Watch e-sim to this contract/product type?

Resolved! Not recieving SMS

My number was ported from another SIM. Calls work but SMS does not. The SMSC is correct.Please instruct me on how to reprovision SMS on my line and complete the port for messaging.Thanks

Resolved! Iphone 14 not recieving txt after porting

Hi allPorted 4 numbers over to ee 3 Iphone one Samsung. All apart from one is working fine, one iphone 14 promax will not send text messages. We have checked the numbers for messaging and they are correct, rebooted to no avail. Any help greatly app...

Resolved! esim still showing original number sometimes not the ported one!

Hi. I set up a new ee contract and ported my old work number to this. In most cases it works fine but for some reason some people seem to get sms and phone calls from me showing the original number not the ported one. have an iPhone 14pro max and...

Resolved! Not receiving one time PINs following port

Hi I am having the exact same issue - how did it get resolved in the end? Thanks for your help. [Mod edit - title added]

Resolved! Porting Issue: Cannot receive calls or texts after a month

I bought a new iPhone 17 on a pay monthly deal in early December and provided a PAC code for my number to be transferred from my old o2 SIM. Since then, I have received the phone but have not been able to receive any calls whatsoever to the number I ...

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I need help. I have my old samsung phone with the EE sim card and i have put it into my new Samsung. The phone number in the section about my phone is not the same an my actual number. Any help is much appreciated

Resolved! eSIM not transferring

Resolved! Use old number

Hi,I used to be on EE and had a number with them. I stopped my sim and don’t have the number but it seems that the number hasn’t been issued to anyone else. I have rang that number and it’s not in service. . I want to start up with EE again and use t...

Resolved! PAYG Sim -two numbers??

Hello! I got a PAYG sim a few months ago and I wanted my old number so went through all that good stuff to get it back. But for some reason I have two numbers now folks can text my old number and it still comes through but when I message back they’v...