SIM cards & Porting

Resolved! any idea what to do to get my problem solved

i’m not sure if i have come to the right place to ask about the situation but i just wanted to see if anyone could help me out with a way i can solve my problems what happened i have a contract that had just expired and i was getting a upgrade so i t...

EE cancelled sim after saying I requested PAC Code but never did

I was added as a second sim on my partners account. We PAC over my old number and all was working fine with no issues. Suddenly last Tuesday I lost all mobile signal. When I later checked in the EE App the sim with my number has disappeared. We calle...

My e sim is not working

EE SIM UNDELIVERED

Ordered an esim but didn’t receive it and now I wish to have my £15 back. How can i reach EE?

Resolved! eSIM

just wondering if anyone could give me an answer. I received an eSIM via email through three after attending a festival. They emailed me one for 7 days to use at my next festival. Does anyone know if I am able to use this with my EE contract and wil...

Rapid2

I have just got off the phone with EE via the online Rapid2 chat . It took 1hr and 10mins to try and get a eSIM added to one of my phones . All she wanted to do is sell me broadband. Still no further forward. is it possible to just order one online o...

Resolved! Changing numbers

can I get a new ee 5g SIM card and keep my number from my current 4g SIM card if so how do I do it

Not connected

My mobile is showing "emergency calls only" & not registered to EE network Iv had this EE sim for a few months

Deleting eSIM on old phone

Hello! Just upgraded to iphone 16Pro from iphone 14 pro and had a few problems with the eSIM which hopefully are now sorted. I want to wipe my old phone to gift to my Mum. When I erase the contents - do I need to select 'keep eSIM and erase data' or ...

Resolved! New SIM not working! On laptop or phone

A few days ago I purchased a HP laptop that included an EE SIM with 20gb data for 30 days - apparently this data was preloaded and should work as soon as inserted. Instead it is showing as 'account not active' on my laptop. There was a info leaflet w...

SIM cards & Porting

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