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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! My Number has still not been ported over from O2

Good morning. Joss here, new to EE.Yesterday I put my pay monthly sim in to my phone 16/03/2023.  according 150 NUMBER I am still on a temporary Number. How long does it take to port my number over? I can not receive calls nor text. Thank you. 

jossmer by • Investigator
  • 1992 Views
  • 7 replies
  • 4 Helpful

Resolved! Porting date

I have just moved over to EE today and have asked for my old number to come across. I have been sent a date by text to say it will be done by 07/04 which is a week away! Is this really going to take that long? How will I know when my old number has t...

Resolved! New SIM when upgrading

Hi. I have just upgraded from an iPhone 12mini to iPhone 15. My iPhone 12 uses eSIM so has no physical SIM card. I have been sent a new SIM along with new phone. Do I have to activate this and use it or can I just switch on new phone and hold it clos...

Rob379 by • Explorer
  • 421 Views
  • 1 replies
  • 1 Helpful

Resolved! Number Port

My number is 'supposed' to port tomorrow. Is there any way to check the status of it? As I havent really had any confirmation of the port as I put it through in check out

ollyfos by • Investigator
  • 370 Views
  • 2 replies
  • 1 Helpful

Resolved! EE payg to EE £10 20gb monthly contract

I have EE payg but want to switch to 20gb  £10 contract option but I do not want an eSIM which it shows when I go to checkout, can I stay with my current number and physical sim?I will be replacing my old Samsung Galaxy with a new sim free I Phone17 ...

Resolved! Contract suspended

My contract is currently suspended for financial reasons, if I were to put a pay as you go sim into my phone, will Services be reactivated whilst I pay off my contract?? 

clooeyw by • Investigator
  • 740 Views
  • 8 replies
  • 2 Helpful
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