SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Porting looks to have failed

I've recently added a new second eSim to my iPhone to port over another number from O2.  I had all the confirmation emails from EE on the 23rd of January, but so far, it looks as though the port has failed, as when I dial out, it sends the original E...

Resolved! Pac code

Want to leave ee put can't get through to them also been cut off and need a pac code any help pls 

Mark013 by Explorer
  • 122 Views
  • 1 replies
  • 1 Helpful

Contact

Dear EE Team. My name is Yichen. last week someone in the name of an EE employee said he could give me a discounted price for my SIM package, so I paid him 11 pounds.Can you please help me to check if a contract exists that owns my name? Sincerely.Yi...

Resolved! Puk code

My phone is sim is locked and I don’t even know my number. My elder brother just sent me the sim and now my sim is locked with Puk code and I have 9 attempts 

Resolved! Can't seem to bring old number to EE!?

New customer to EE here... I'm trying my best to try and get my number transferred over to EEI've tried texting "PORT" to 150 which apparently will then be a 2 step process to complete when i provide my PAC code. This gets no reply texts what so ever...

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SRS808 by Visitor
  • 256 Views
  • 1 replies
  • 2 Helpful

replace sim card/change postal address

Hi,I want to replace my SIM card and send it to my friend's home, but I can not change the address without verifying it. However, I can not get a code from my old SIM card, which is why I want to replace it. :((I can not go to the UK until August, ho...

ScarlettL by Investigator
  • 937 Views
  • 5 replies
  • 1 Helpful