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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Upgraded contract esim

 hiI’m currently using an esim and have just upgraded my contract. Will I have to use another esim or will the current one continue to work with the new contract (it’s the same mobile number)Thanks  

Resolved! Having issues porting my number over to EE

Hi there everyone. I’m new to EE. Friday 10th Aug, like yesterday. I told the application form to “port in” my number. I entered the PAC code number. Today I tried, and I say tried because for a communication company EE seem to be extremely difficult...

3_ChrisT by • Visitor
  • 714 Views
  • 1 replies
  • 0 Helpful

Sim not provisioned

I git my new phone upgrade yesterday which came with a new sim but same number. I have activated it by the instructions on the letter but now my old sim and new sim bith say sim not provisioned and I can't make or recieve calls text or data 

Estellex by • Investigator
  • 677 Views
  • 5 replies
  • 1 Helpful

5G accessibility

Hi,I wanted to know why my 5G isn’t working. I have an iPhone 12 pro Max and an EE sim with over 100mb on it and I am in an area that has 5G coverage however I cannot get connected to 5G please help 

I lost my SIM card

Hello all I still on my holiday abroad and I lost my SIM card:/I put it in a safe place but I am not sure how it was missed! I can’t call EE from my phone. I couldn’t find chat online. I also don’t want them to send a new one. I just wanted the same ...

Sunmkb by • Visitor
  • 362 Views
  • 1 replies
  • 1 Helpful

Resolved! PAC

Hi,  I recently purchased a new sim from EE and gave EE my PAC from my old provider. My question is should I wait for the whole transfer to be complete ? Or can I put the new EE sim into my phone and the number will just change? Or if put the my old ...

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