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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! New PAC/STAC Code

I would like to request a new PAC/STAC code for my mobile number [your number] because I want to switch/cancel my service. My previous code has expired or is no longer valid. Could you please provide me with a new code as soon as possible? Thank you ...

Resolved! Reactivating a SIM

Yeah so basically, on my iphone 11 i have a physical SIM, but then i got the 16PM and got it to transfer it electronically, but i had to factory reset the phone. I deleted the eSIM just before. Now i’m back on my 11, how do i reactivate it ? so the i...

aff5n by • Investigator
  • 381 Views
  • 4 replies
  • 3 Helpful

Resolved! How long for the PAC transfer to kick in?

Yesterday at 10 am I put the new EE Sim card into my wife’s phone. I made the one call from it to my phone as instructed. It is now 07:00 am the day after (Friday) - her phone number is STILL inactive. She’s freaking out and frankly I’m beginning to ...

Resolved! Puk code

My phone is sim is locked and I don’t even know my number. My elder brother just sent me the sim and now my sim is locked with Puk code and I have 9 attempts 

Resolved! Porting from voxi to ee physical to eSIM

Hi,new to EE broadband and seen deals for sim only deals with EE. I’m thinking about switching over. My voxi sim is a physical sim but thinking about moving to eSIM. What im looking to find out is when I place the order and enter pac code etc for my ...

Resolved! New SIM not transferring old number

I sent a PAC code 3 days ago to EE to transfer my old number over from talk mobile. I had a confirmation text that it would be completed by 6pm today.  My old sim has been deactivated but the new Sim is still showing the new number. Why has my old si...

Resolved! Esim not transferred on upgrade !

i upgraded tp the Samsung S25 ULtra 356 Gb after i had been into an ee Shop to talk agbout an Esim the new device was delivered next day but i an unable to get the esim online - the physical sim was swapped into new device and now i get an Error code...

mdrapper by • Visitor
  • 351 Views
  • 1 replies
  • 0 Helpful

Resolved! Need old number back

Hi I need to talk to someone on EE live chat because before I was with EE and I lost my old phone with my number so I was wondering if I can get my old number back 

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