SIM cards & Porting

Resolved! SIM only upgrade

Hello. Does anyone know if a new SIM is automatically sent out when you upgrade to a new SIM only plan on EE? I think during previous SIM only upgrades I have just continued to use my old SIM. However, on this occasion I have also bought a new handse...

Resolved! Re: Can't find bills details/breakdown on my account after leaving EE

I’m in the same situ, got my PAC, swapped to another provider, fine for most of the day then lost all signal from either phone and provider. Can’t call 150 on either phone. Can’t find my bill on app despite endlessly logging in. Can’t contact my boy...

Resolved! Re: PAC code request

Hi team, could you please send me pac code for my 3 numbersthanksRegards,

Pac code

I have just changed from 3 network, provided my pac to ee and given import date as 1/10/25 ( today). Is there specific times this will happen? and also so i am still reachable on my old number i have my 3 sim card in the phone along with the ee esim....

Resolved! Three esim to EE physical sim

I've recently purchased a refurbished iPhone and have transferred my number from my old phone to my new one. I was given the option to do it automatically during set up and it has essentially sent my three esim over to my new phone and the old physic...

How do I switch my esim from old phone to my new phone?

Resolved! Changing number from Lebara

I want to change my no from lebara to ER [mod edit: added title]

Resolved! Transfer number

Hi I took out a new contract with EE last Thursday and asked to transfer my number. I received my new SIM card on Saturday but my number still hasn’t transferred. I’ve no text message or anything. The email I had to say my order was accepted said my ...

No esim

Made an order for a SIM only deal. I chose the e SIM option hoping it would be quicker.I've received confirmation of the order but no link for the e sim. I've checked my account and I can't seem to find anything there either. Just need the email sent...

Resolved! New eSim Connection

HelloI set up a monthly sim account on Thursday requesting to use a eSim to hopefully speed the process up. I received a summary email and direct debit confirmation but nothing since and i still have no account details showing in the app. Does anyone...

SIM cards & Porting

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