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The place to ask your questions about SIM cards for any device. and porting your number

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My mobile is showing "emergency calls only" & not registered to  EE network Iv had this EE sim for a few months 

SA19773 by • Visitor
  • 162 Views
  • 1 replies
  • 0 Helpful

Deleting eSIM on old phone

Hello! Just upgraded to iphone 16Pro from iphone 14 pro and had a few problems with the eSIM which hopefully are now sorted. I want to wipe my old phone to gift to my Mum. When I erase the contents - do I need to select 'keep eSIM and erase data' or ...

Resolved! New SIM not working! On laptop or phone

A few days ago I purchased a HP laptop that included an EE SIM with 20gb data for 30 days - apparently this data was preloaded and should work as soon as inserted. Instead it is showing as 'account not active' on my laptop. There was a info leaflet w...

Resolved! New sim replacement

Hi, I just received my SIM replacement today from EE. I’ve inserted it into my phone, but it’s not showing any signal. Could you please check if the SIM is activated on your end, or help me complete the activation? I no longer have access to the old ...

Resolved! In France with accidentally deleted eSIM

Hello, I want to clarify that I understand the technical requirements for activating an EE eSIM.While I am currently abroad in France and not physically in the UK, I do have a reliable internet connection via satellite or personal hotspot.Activating ...

Getting very frustrated porting one of two numbers

It seems that because i have two numbers on my account ( for over 5 years) it's proving difficult via the ee app to get my pac code! It says go to switching on the app yet no such option exists. Seems a real rip off they make it so impossible.  No.li...

davidjac by • Investigator
  • 321 Views
  • 9 replies
  • 1 Helpful

Resolved! Changing from Three to EE number

Hi, I'm currently a Three user but am thinking about getting a EE PAYG 4G Multi Sim. However I seem to already have an account with you and registered with a number(This could be my husband's old number when I borrowed it). When I get the PAYG multi ...

jmdidit by • Visitor
  • 16429 Views
  • 11 replies
  • 3 Helpful
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