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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! eSim and normal Sim?

I recently upgraded my iPhone 12 to a 16Plus. The new phone is eSim and I understand the Sim in my old phone is now inoperative. Does the new phone also carry a physical Sim? I am thinking that if I have a problem with  the new phone i have no way of...

Razboy by • Valued Contributor
  • 265 Views
  • 2 replies
  • 4 Helpful

Resolved! Number transfer

Hi, apologies for my English, I started the transfer on Sunday for number to be from giffgaff to EE. I’m trying to add data to my EE account so that I can use it but when I get to keep current number and PAC part it says invalid PAC. I texted 150 on ...

RodRod36 by • Investigator
  • 434 Views
  • 9 replies
  • 5 Helpful

Resolved! eSIM

I have upgraded my phone, currently have a normal sim my new iPhone is an ESIM, will this automatically have the same phone number or do I need to do something to change it to my number? 

Shaunay by • Visitor
  • 207 Views
  • 1 replies
  • 2 Helpful

Old Orange number reactivation?

Hi,I'd like to preface this question by saying that I'm sure it's not possible, but I thought it might be worth asking I don't suppose there would be any way to reactivate an old mobile number that I had as a teenager with Orange, would there?, this ...

Resolved! Lost sim card

Hi. I have lost my sim card.  Could you help me to get a replacement sim card please 

Resolved! Keeping number

I'm thinking of changing from contract to a PAYG SIM, can I keep the number, will not be buying SIM through EE. Tia.

Iamdok by • Visitor
  • 243 Views
  • 1 replies
  • 2 Helpful

Resolved! E-sim

I just started a plan and I need to know how to request an E-sim instead of receiving a physical chip at my house

eSIM

I ordered an eSIM earlier this afternoon, I received an order confirmation and direct debit information but no email with my eSIM. I’ve downloaded the app and signed in but it’s saying my account is closed (I am a previous customer)when will I get my...

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