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The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Issue porting from VOXI to EE

Hi, I've recently decided to make the switch from VOXI to EE. I received my sim in the mail yesterday and set up the porting; "Thanks, the port in is all set up and will take place by 6pm on 24-04-2026". I checked this morning and my number has been ...

j1yan by • Investigator
  • 734 Views
  • 5 replies
  • 3 Helpful

Resolved! Beware of connecting watches to 'All Rounder' plans

Less than a month back switched to my Apple Watch after getting rid of my Samsung Galaxy Watch 4G.I thought it would be as simple as an eSIM swap. I was directed by the EE guides (whilst on the phone) to click buy on a paired watch plan all while bei...

Keezza by • Investigator
  • 536 Views
  • 2 replies
  • 0 Helpful

Resolved! eSim for UK Visitor Login Issue

Hi there,I am a tourist visiting the UK next week. I would like to order a 14-day travel eSim. 1. Can I order the eSim in advance and activate it later? Or do the 14-days start at date of purchase?2. How will I activate the eSim? I cannot log into my...

Resolved! Help needed

The same thing happens to me as well.   [Mod edit: Title added]

Andy713 by • Investigator
  • 318 Views
  • 1 replies
  • 1 Helpful

Resolved! PAC code not working

Hi there trying to use my pac code from three to transfer to ee but everytime I enter it says It’s not the right code even after copy and paste and now it’s saying my ee number is wrong anyway on how to fix this? 

Liam1311 by • Investigator
  • 1347 Views
  • 5 replies
  • 4 Helpful

Resolved! Need help with SIM swap

I have a SIM with EE and recently bought a SIM free phone from them. My SIM is now no longer working. It is saying not provisioned on my new phone and now on my old phone too. I can't call EE as have no network. I can't contact them on webchat as una...

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