SIM cards & Porting

Resolved! New SIM not working

Hi,Ordered a new sim online and put it in my phone today 23/07/26 and it says I won’t transfer over till 04/08/26 so can’t make any texts or calls Thank you

Resolved! Porting number but keeping contract

Hi,I recently got a new sim only deal that I couldn’t turn down or wait for. And I want to port my current EE number across. I’m in contract till October so I want to keep this line until then without paying the balance in full. And let a family memb...

Resolved! need to block sim as phone lost

need to block sim asap

Resolved! pac code

where can I find my pac code

Resolved! Lost SIM and converting to e-Sim

Can you connect my number plz

Resolved! SIM card unable to be activated

My brand new EE SIM card cannot be activated as it requires a code sent to my number, but my old SIM has already been disabled. So my phone number just doesn’t work now.(based in scotland)

Resolved! Move from PAYG to PAYM with new phone

Do I simply just add the new phone and monthly sim deal to the basket, pay and EE will just cancel the PAYG and port my number to the PAYM contract?

Resolved! Transferring PAYG EE Number to new contract

I have an EE PAYG phone number, but have recently lost my phone along with the SIM.Ideally I would like to get a new phone with a contract, but keep the number- is it possible to do this on a new EE contract? Or is it possible to do this on a new con...

Resolved! eSIM transfer to another device doesn't work on iOS

I have two lines on my account, myself and my partner.My partner is abroad and had to replace her phone.She had an eSIM, so I talked her through the instructions to replace her eSIM using the app. (iOS)The documentation is limited, so doesn't go int...

Resolved! Porting a number

I placed an order with EE using a PAC code from O2. I activated new EE sim on Saturday, phone still showing 2 signals (EE a& O2) on Monday. When can I expect it to Port fully?

SIM cards & Porting

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