Skip to main content
Forum FAQ's

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

New 120GB Connected Data SIM showing 0GB available, why?

Recently purchased a new pre-paid data only SIM to provide data for my car sat nav etc.  I have created an EE account, downloaded the App and added the SIM to my account.  It shows as connected with 120GB of data available (none used).  But the landi...

Plutus4 by • Investigator
  • 606 Views
  • 7 replies
  • 2 Helpful

Resolved! New SIM / Port from O2

Hi, I bought an EE SIM only deal and started the process of porting my number from O2 on Saturday. My O2 service was disconnected on Tuesday and I switched my SIM. I seem to be registering on the EE network ('EE' showing top right on my handset) and ...

TimD3 by • Explorer
  • 346 Views
  • 4 replies
  • 1 Helpful

Resolved! Replacement eSIm

Hi.I mistakenly deleted my eSim, thinking I could go back to the old SIM card, which I now realise is not possible.How can I get a QR so that I can set up the eSIM again?Fenner

Resolved! Sim

Hi, If I got a new sim and I don't want my existing number on there. I have another number that I want to put on for that sim. How do I do that?

Neeta01 by • Investigator
  • 380 Views
  • 18 replies
  • 4 Helpful

Retaining my mobile number

Hi can you please help me. I changed my sim from EE to Talk mobile . I provided STAC number to new provider but could not get PAC from EE . Now i could not retain my previous number with EE , it might lead to huge problem for me. Can any one tell me ...

Moving from 02 to EE and Porting Number

I recently moved back from O2 to EE and ported my existing number. I have been advised that when I am sending messages this is still using the temporary number and not my ported number. This only seem to be when texting messages as phone calls is oka...

wright1e by • Investigator
  • 272 Views
  • 6 replies
  • 1 Helpful

Resolved! No eSIM QR code, no contact from EE

I have signed up for a second eSIM 5 days ago via the EE App to set up a work phone. Only after signing up I was told I had to call the guides in order to process the order (the guide was excellent, by the way).After this I was told to wait up to 48h...

Switching from smarty

Hello, I just got a new EE sim, I want to switch from Smarty to EE and maintain my current Smarty Number but I’m having issues and EE is not accepting the PAC number I submitted what can I do? 

Keziah20 by • Explorer
  • 141 Views
  • 1 replies
  • 4 Helpful
Most solutions
More
Top Helpful authors
More