SIM cards & Porting

Resolved! Pac code activation

I ordered an e-sim on EEfor my iPhone 16 pro max on wed 24th June and as part of the application process submitted my pac code to keep my phone number from smarty thurs 25 June order was accepted and was given a temporary EE number when will the tra...

Resolved! Waiting for new sim

Waiting for my new sim to come in post since thursday just gone i am a new customer any info plse

PAC and

I’m trying to text ‘PAC’ to EE number 65075 but it’s not working send because I need a code So I can get a data plan service on my current phone. My current phone is deactivated and I’m not the account holder my dad is but I want to activate it and g...

Eu quero ativar meu número de telefone

Eu quero ativar meu numero de telefone

Ee sim

My physical EE SIM is detected but shows No Service even when manually selecting the network. It previously briefly showed No SIM after reinsertion. Can you re-provision or replace the SIM?

Resolved! Can i keep my old number?

Hi all, new here! Im in a big dispute currently with another very well known provider. I’ve been a customer there for over 20 years- but the way i’ve been treated has been nothing short of horrific in the last week- and none of it is down to me! Anyw...

Resolved! Using an eSIM-Only iPhone with EE and Recommended Plans.

Hello, I currently use an EE prepaid SIM card with my existing phone number, and I am planning to purchase an eSIM-only iPhone from Japan while I am abroad. Before buying the device, I wanted to ask a few questions to make sure everything would work ...

Resolved! Setting up eSIM on new phone

My phone recently broke due to water damage and I got a new one. It won’t let me activate the eSIM it because I can’t access my old phone to give verification, and on the app when I reactivate my eSIM it says there’s an error and it can’t be activate...

Resolved! Port out existing number and port in another number to contract

I have two contract sim only on my EE account, mine and I pay for my parents sim. I’ve recently sorted out with my parents a new broadband and utilities deal (not with EE) which includes a sim only package so what I would like to do is this. The 2nd...

Resolved! Changing from Three to EE number

Hi, I'm currently a Three user but am thinking about getting a EE PAYG 4G Multi Sim. However I seem to already have an account with you and registered with a number(This could be my husband's old number when I borrowed it). When I get the PAYG multi ...