SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Issue porting from VOXI to EE

Hi, I've recently decided to make the switch from VOXI to EE. I received my sim in the mail yesterday and set up the porting; "Thanks, the port in is all set up and will take place by 6pm on 24-04-2026". I checked this morning and my number has been ...

j1yan by Investigator
  • 734 Views
  • 5 replies
  • 3 Helpful

Resolved! Beware of connecting watches to 'All Rounder' plans

Less than a month back switched to my Apple Watch after getting rid of my Samsung Galaxy Watch 4G.I thought it would be as simple as an eSIM swap. I was directed by the EE guides (whilst on the phone) to click buy on a paired watch plan all while bei...

Keezza by Investigator
  • 536 Views
  • 2 replies
  • 0 Helpful

Resolved! eSim for UK Visitor Login Issue

Hi there,I am a tourist visiting the UK next week. I would like to order a 14-day travel eSim. 1. Can I order the eSim in advance and activate it later? Or do the 14-days start at date of purchase?2. How will I activate the eSim? I cannot log into my...

Resolved! Help needed

The same thing happens to me as well.   [Mod edit: Title added]

Andy713 by Investigator
  • 318 Views
  • 1 replies
  • 1 Helpful

Resolved! PAC code not working

Hi there trying to use my pac code from three to transfer to ee but everytime I enter it says It’s not the right code even after copy and paste and now it’s saying my ee number is wrong anyway on how to fix this? 

Liam1311 by Investigator
  • 1347 Views
  • 5 replies
  • 4 Helpful

Resolved! Need help with SIM swap

I have a SIM with EE and recently bought a SIM free phone from them. My SIM is now no longer working. It is saying not provisioned on my new phone and now on my old phone too. I can't call EE as have no network. I can't contact them on webchat as una...