SIM cards & Porting

Resolved! New eSIM on new devide showing as emergency calls only

This evening I received my new phone (upgrade from earlier Pixel to Pixel 10) and new eSIM as QR code in pack. Phone set up went fine and everything copied over ok. I went into Settings to scan new QR code, which seemed to be accepted. I then activat...

Resolved! New Sim not Working converted to esim, that doesn't work either

I got a new phone contract last night and the guy said he had requested my sim to be moved to a new one as it was an older sim card.This still hasn't transferred over yet, I've tried convertign it to an eSim as my mobile supports it and i get the qr ...

Resolved! Esim transfer

HiI've just got an EE esim only contract. It is on pixel 6a. I have a new handset, a pixel 10a. Can I easily transfer it across to the new handset?Thanks

Re: Unable to activate new eSIM

Did this get resolved?I am having the same issue with my new iPad pro 2024

Lost SIM but no way of reporting it

Hello! As the title says, I lost my SIM card (pay as you go) in April while travelling, but I have no way of calling CS to report it/ask to block my number because I can’t really download Skype or make proper international calls where I’m at atm. Is ...

Where is the Porting Option?

Trying to move from Vodafone to EE, what a nightmare. Doesnt seem like anyone wants to take my money.For the life of me, despite watching the video which says go to 'account settings' to and then 'switch to EE', where do I find this? Ive looked on th...

Resolved! Upgrading Plan for Apple Watch

Hello all,I don't really use my phone a lot so all I have is the Iphone 8 - I'm looking to get back into jogging and somebody recommended I get an Apple Watch Series 8 as it's compatible with my phone so I can jog without my phone and listen to music...

Resolved! Travel esim

I bought a 30-day travel esim, received the QR code and managed to activate it. However, I accidentally deleted it when trying to delete an older esim.I called the support number but they said the couldn't find my account. I registered on the website...

Left the UK, lost my EE sim card. How do I get my number back when I return??

Lost my sim card when I left the UK in May. Now I'm coming back and I want to have my same number. How can I do that?? Can I sort it out before I arrive? thanks

Unable to link product in ee app

I've just joined & finding issues with your onboarding process.Simply put - I cannot link my e-sim purchase to my ee account. It just says to try again later after EE have fixed it. Could you let me know what the problem is within EE? When will the i...

SIM cards & Porting

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