SIM cards & Porting

Can’t make calls or be called after upgrading

Mines a iPhone 16 what I got today and it’s doing the same thing can’t call or recive calls is there a fix or should I go back to the EE store

Resolved! Not receiving verification codes

My number has been suspended due to non payment which I just can't afford right now but I have noticed am not receiving verification codes which I need is there a way to fix this please need help asap

Resolved! Can not activiate my replace sim as I ost my old sim

I lost my old SIM card so ordered a replacement, which arrived 20days before. But I still can't acti ate my replace sim even my son go to the shop and call 150 many timesAs I am not in town But I need it to operate my bank accout How can you urgent h...

Choosing a New Mobile Number

New number

sim

How can i find out if my physical sim that is inserted in my device is locked and if it is how do i unlock it?Or how can i add the mobile number that’s with the physical sim to a eSIM?

Resolved! Getting texts and calls meant for previous owner - New Sim Only

Good morning all,I've recently (within 2 months) got a sim only card, and this came with a new number.Since getting it, I'm getting many calls from people assuming I'm a certain persion, lets say Jim (Not his real name).After explaining I'm not Jim, ...

Unable to purchase additional SIM

Hello! I have EE broadband and one SIM so I’m in the EE ONE. I would like to add another SIM but am unable to purchase one so far. The in-store guide who helped us get the first SIM said it happens sometimes and there’s nothing they can do. He sa...

can i change my payg number another number without changing the my payg account

i have a payg sim card for 11 years now and have a fair amount of data and boosts .recently someone has got hold of my number and im receiving dodgy texts and calls .ive been blocking them but its seems endless.can i keep my original sim card and pay...

MVNO NOWMOBILE connectivity issues

My daughter has been with a BT/EE MVNO for several years and we never had an issue, purely went with them due to pricing and what they had to offer. However has been without service for over a week and I've contacted them daily to find out if there's...

is my ee number still valid

I had an 18 month contract with a firm that provided me with a phone for work and also personnal use, due to this i did not use my own phone and now cannot recieve SMS messages to activate some websites as they send anSMS message to the phone (ebay, ...

SIM cards & Porting

Forum Posts

Can’t make calls or be called after upgrading

Resolved! Not receiving verification codes

Resolved! Can not activiate my replace sim as I ost my old sim

Choosing a New Mobile Number

sim

Resolved! Getting texts and calls meant for previous owner - New Sim Only

Unable to purchase additional SIM

can i change my payg number another number without changing the my payg account

MVNO NOWMOBILE connectivity issues

is my ee number still valid

Erased by eSIM by accident

PUK code too short

Sim pay monthly

PAC CODE

Physical SIM