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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! New SIM when upgrading

Hi. I have just upgraded from an iPhone 12mini to iPhone 15. My iPhone 12 uses eSIM so has no physical SIM card. I have been sent a new SIM along with new phone. Do I have to activate this and use it or can I just switch on new phone and hold it clos...

Rob379 by • Explorer
  • 384 Views
  • 1 replies
  • 1 Helpful

Resolved! Number Port

My number is 'supposed' to port tomorrow. Is there any way to check the status of it? As I havent really had any confirmation of the port as I put it through in check out

ollyfos by • Investigator
  • 337 Views
  • 2 replies
  • 1 Helpful

Resolved! EE payg to EE £10 20gb monthly contract

I have EE payg but want to switch to 20gb  £10 contract option but I do not want an eSIM which it shows when I go to checkout, can I stay with my current number and physical sim?I will be replacing my old Samsung Galaxy with a new sim free I Phone17 ...

Resolved! Contract suspended

My contract is currently suspended for financial reasons, if I were to put a pay as you go sim into my phone, will Services be reactivated whilst I pay off my contract?? 

clooeyw by • Investigator
  • 620 Views
  • 8 replies
  • 2 Helpful

Resolved! migrate an eSIM from Android 8.1 to iPhone 15 Pro

Can anyone help - been waiting all day for an EE callback.  I have finally caved and going to move off my trusty Blackberry Key2 (yes, really - I know, I know - I'm a dinosaur!) to an iPhone 15 Pro Max.  I need to move the eSIM but none of the online...

Resolved! New to EE

Hi, I start a new contract with EE and I requested to keep my old phone number from O2. On my contract I have an eSim with an EE phone number.I provided the PAC number.When the old number will be transferred to my EE account?At this time I have two a...

AdrianUK by • Investigator
  • 630 Views
  • 7 replies
  • 3 Helpful

Resolved! Transferring number to new sim

I bought a sim with EE and transferred my SKY number so it would be ready when I receive the sim, how will I know when my old number has transferred and will I be able to use all other functions until the number has transferred 

SI85 by • Investigator
  • 322 Views
  • 1 replies
  • 2 Helpful
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