SIM cards & Porting

Resolved! Activating an eSIM while transferring my old number

Hello, I'm switching to EE from another provider and I opted in for eSIM. I got an email saying that I was assigned a temporary number and I should log in to EE and link my EE product using the mobile number on this email.When I do so, obviously it's...

Resolved! Additional s

Resolved! hello, I would also like a SIM card

Resolved! Follow-up on Number Porting Request

I am writing to inform you that I have just collected a contract phone, a Samsung S25 Ultra, which came with a new SIM card. I had previously informed your company that I would like to retain my existing phone number (***********) and requested that...

Resolved! Sim not working

Hi I switch my SIM card to a new phone and it’s not working which I need my QR code please can you help me. And my name is Terry . My gmail <removed>[Mod Edit : please don't post personal details in public forum]

Resolved! Reactivate a disabled SIM

I lost my EE SIM so bought a new one. However I have now found the original SIM. I'm told it may have been deactivated due to not being in use (haven't tested it yet). Will I be able to get it reactivated if I insert the old SIM in my phone?

Resolved! Joining EE and keeping my current mobile phone number

Hi, are these steps correct?Text "PAC" to 65075 with your current SIM still activated in your phone;Put new EE SIM into your phone (and restart);Text "PORT" to 150. It will ask for current phone number and your PAC code.BTW, is this "PORT" to 150 tex...

Resolved! PAC transfer from O2 to EE not completed – please check porting status

Hi,I joined EE on Saturday 07/02 and requested to keep my number from O2 using my PAC code.My EE SIM is active but my old O2 number has still not transferred across.Could someone please check the status of my number port and confirm when it will comp...

Resolved! SIM Failure / Invalid SIM

I woke up this morning to find that my iphone 15 says I have a "SIM Failure". When I look at the network signal, it says "Invalid SIM".I have gone through the troubleshooting for both issues and nothing appears to be resolving the issue.I tried to co...