SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Number transfer

Hiya,I'm switching from o2 to ee esim only, I've had the confirmation that my number transfer is complete (at 12:20pm) but the number showing in my settings and when I text / call is still my temporary ee number.I've turned my phone on and off a few ...

Lizzie205 by • Investigator
  • 420 Views
  • 4 replies
  • 0 Helpful

unneeded sim card

hi, i’ve just ordered a phone, then realised i got it with a sim. i already have a sim with ee. the new one is a new phone number, not my own.can i give it to my dad for his phone? also an ee handset. he wants to port his number to ee, so i wanted to...

cobies by • Investigator
  • 297 Views
  • 6 replies
  • 1 Helpful

Resolved! Mobile upgrade

Hello! I want to upgrade my phone and keep my number. I'm currently with BT and had the same phone for 5+ years, so it's time for an upgrade. My internet package is with EE. What do I need to do to get a new phone with my number on a new SIM? 

N_i_c_k by • Investigator
  • 191 Views
  • 1 replies
  • 1 Helpful

Resolved! esim

I deleted my sim instead of a travel sim and although the tech support were able to make sure everything  was ok on there end they said can take up to 24 hours to active. its now been over the 24 hours and still not working. as anyone had this prob a...

k79cnr by • Visitor
  • 332 Views
  • 2 replies
  • 0 Helpful

Resolved! Accidental removal esim

I'm in the US, I scanned the QR code and it added the esim but never asked for the activation code it just automatically added it so I got confused. I figured I would remove the esim and scan the code again to redo the process and now it wont let me ...

Kyra88 by • Explorer
  • 353 Views
  • 3 replies
  • 2 Helpful