SIM cards & Porting

Resolved! Unable to add eSIM as it says it is no longer valid

I have received the email for the eSim I purchased but when I try to add the eSim using the QR or manually, my phone says 'eSim Cannot Be Added - This code is no longer valid. Contact your network provider for more information'. I have an iPhone 15. ...

Resolved! Number

Hii want a fancy number ending with 007

Resolved! Lost sim

Resolved! Recover and activate old phone number

Hi Good day, I would like to ask if I could recover and activate my old phone number, best regards, Marek 

Resolved! Sim to Esim

Hello,I am currently on a pay as you go SIM, and my phone is now Esim only. I know you can't transfer from a pay as you go SIM to an ESIM.Would I be able to upgrade to a pay monthly SIM, then once purchased replace it to an Esim? I want to be able to...

Resolved! Can I add an apple watch cellular add on to a safer sim plan?

Just seeking an answer to the question really. My daughter has an iPhone with a safer sim (protected plan - the most restricted one) in it. Can I add an Apple Watch e-sim to this contract/product type?

Resolved! Not recieving SMS

My number was ported from another SIM. Calls work but SMS does not. The SMSC is correct.Please instruct me on how to reprovision SMS on my line and complete the port for messaging.Thanks

Resolved! Iphone 14 not recieving txt after porting

Hi allPorted 4 numbers over to ee 3 Iphone one Samsung.  All apart from one is working fine, one iphone 14 promax will not send text messages. We have checked the numbers for messaging and they are correct, rebooted to no avail.  Any help greatly app...

Resolved! esim still showing original number sometimes not the ported one!

Hi.  I set up a new ee contract and ported my old work number to this.  In most cases it works fine but for some reason some people seem to get sms and phone calls from me showing the original number not the ported one.   have an iPhone 14pro max and...

Resolved! Not receiving one time PINs following port

Hi I am having the exact same issue - how did it get resolved in the end? Thanks for your help.  [Mod edit - title added]