SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Can't access old phone number

Hi, a little while ago I switched numbers with EE and I now have a new number, but that old number had the 2fa for my email account and it is not letting me in to verify my identity, what should I do? I need access to my old number. 

Resolved! Status of a number transfer

Hi,Yesterday early afternoon I filled the form to transfer my number from my current provider to EE (and provided the pac code). I got the email with order confirmation, but it wasn't very informative about what happens next and there was no further ...

Yaqana by Explorer
  • 237 Views
  • 7 replies
  • 5 Helpful

Resolved! Proof of replacement sim

I recently lost my mobile on 20th January  immediately I called you customer service care and i told about lost of mobile they blocked my sim and mobile. I want a proof of replacement sim to submit my insurance assurant. Please send me through mail.T...

Resolved! Keeping new EE number after pac code transfer

Hi allI’ve recently switched to an EE sim-only contract from O2. At order check out I entered in my pac code to transfer my old number to the EE sim. The thing is, I’ve just received my EE sim, and the new number is so awesome that I’d love to keep i...

New phone nightmare

I have upgraded my phone and the sim isn't working in my new phone. And i have no network in my old phone. I have no network and no access to another phone to call 

Pilko72 by Investigator
  • 284 Views
  • 11 replies
  • 10 Helpful

Resolved! Esim to Normal sim

Hello I’ve got a ESIM in my 16 pro max but looking at going back to a normal sim as it’s easier to transfer to new phones, so if I go in a store with my ID to transfer my  eSIM to normal sim will I have working sim that day or will I have to wait whi...

Gareth43 by Problem solver
  • 168 Views
  • 2 replies
  • 3 Helpful