eSIM stuck at activating

[Carpmawj]

I have same issue.   Existing SIM is giffgaff and works just perfectly.  However I now want a second line (this for business) and my firm has sent me a QR code for EE.   This gets stuck at the final 'activating' stage.  Has happened with three different QR codes.   Any clues why??

[Christopher_G · Accepted solution]

Hi @Carpmawj 

Welcome to the community.

Have you tried the steps on this eSIM for EE Business help page? If you're still not able to activate it through there, I recommend speaking with our Business support team so they can check everything from our side.

Chris