SIM cards & Porting

eSIM problem

Hi, I ordered an eSIM plan with EE and I’m stuck so it needs to text me a verification code to set up my account, but the eSIM isn’t downloaded yet so I can’t receive anything on that number. Feels like there’s nothing I can do. Is there any way some...

Recycled number

I purchased a new sim today but can’t register for WhatsApp as it says the number is already in use with someone else’s WhatsApp business account. WhatsApp are saying the business account needs to have been inactive for 45 days or more before the wil...

Resolved! Change my number

I want a new number

Resolved! Moving to different provider

Hello, can u send me a PAC. I’m moving to different provider. I’ll keep the same number.

Resolved! Ported but Text issue

Recently ported over to EE from Vodafone keeping my original tel number , when calls are made from mobile to any landline or other mobile my original number is displayed correctly on receivers handset. ...............But, if i send a text message f...

Resolved! E sim

I’m new to EE and I just purchased an E-sim on Friday. It’s now Wednesday and I haven’t received anything via email or post! Please help

Lost access to EE number

I used EE sim for my UK banking app while I was in UK last year. But unfortunately, I lost my access to my number and have trouble to register my bank app on my new phone. Is there any way to recover my old number or to get new eSIM abroad? Thanks in...

Resolved! pac code

I need to request a pac code from my phone however each time I send PAC TO 65075 it states: hi from EE, my number is part of a multiple subscription account so you are not able to complete this request by text. What do I need to do to be able to get ...

Resolved! Family plan

Hi I want to enquire about adding a sim to my plan for another family member

Resolved! Convert Physical sim to esim

I have received a new physical sim and using it. I need to convert it to esim. How to do it

SIM cards & Porting

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