Forum Posts

Resolved! Temporary number?

When I joined ee I ported my number in - no problem at all whilst using my old Samsung S22 Ultra. This year I treated myself to a brand new Samsung S25 Ultra. Since setting my new phone up the temporary ee number shows in the sim section of settings....

mjh1234 by Contributor
  • 456 Views
  • 9 replies
  • 8 Helpful

Tmobile sim card

My mum's mobile phone no longer works. I've tried to set her up on another phone using her Tmobile sim but it's asking for a pin which I don't have. Do I need to contact EE and if so would they be able to help ? Any assistance would be appreciated. T...

David49sf by Investigator
  • 191 Views
  • 4 replies
  • 2 Helpful

Resolved! activate sim

I need to activate my esim because my sim is broken but i need a authentication from my number (where the sim dont work) to activate it

Luke_126 by Visitor
  • 208 Views
  • 1 replies
  • 2 Helpful

Keep PayAsYouGo SIM number for new contract phone

As the title says really. I have an EE sim that's PayAsYouGo. I've just ordered a new contract phone with EE, and I want to use my old payasyougo sim number for this new phone. I really wanna keep this number, its very important. I want to convert it...

Resolved! When will my old number be moved to my new sim

HiI've activated my new sim and got a text saying my old number will be moved by 7/4. I supplied a PAC code when I ordered the sim. Do I need to do anything else? And will it take that long? Many thanks 

ip3329 by Investigator
  • 185 Views
  • 3 replies
  • 3 Helpful