SIM cards & Porting

Left the UK, lost my EE sim card. How do I get my number back when I return??

Lost my sim card when I left the UK in May. Now I'm coming back and I want to have my same number. How can I do that?? Can I sort it out before I arrive? thanks

Unable to link product in ee app

I've just joined & finding issues with your onboarding process.Simply put - I cannot link my e-sim purchase to my ee account. It just says to try again later after EE have fixed it. Could you let me know what the problem is within EE? When will the i...

Resolved! How to find out if PAC code is going through?

I ordered my SIM card to join EE on the 4th and got it on the 5th (Wednesday). One of the options I chose was to move my number over from Tesco, and I gave EE my PAC code on Tuesday with the order. I understand this takes a while, but is there a way ...

New sim plan wont work

HiI purchased a £15 sim card only deal and swapped my number using the porting method. When I insert my new sim its telling me I have no credit when I have all my allowances showing on my app. Is this because my number is in the process of being swap...

Resolved! Incomplete porting from O2 to EE

Hi, please help! I have 3 phones on my EE account. Two of the numbers were ported over from O2 in January this year and they have been unable to receive short number SMS and OTP’s ever since. We have kept the original o2 numbers. I believe this is du...

Resolved! Re: How do I get a PAC number

Hi how i get in pac is number

Resolved! Re: Replacement SIM

I have lost my mobile phone and needs a new SIM card please

Resolved! Reactivate my esim

Hi thereI need help, my e-sim has been deactivated and my account closed. I'm not living in the UK anymore but I'd like to keep my english number as all my friends in England got that one. What should I do to reactivate my account considering that I'...

Resolved! No SIM Available

Hi There,Over the past few days my iPhone 10 XR has been showing "No Sim Available" and my G Signal cannot be used..I've tried restarting my phone several times as well as switching airplane mode on and off.. Not working I followed some basic help fr...

Resolved! Intermittent "No SIM" Error on iPhone

Hi everyone,Over the past two days, I’ve started having an issue with my EE SIM card on my iPhone (running iOS 26).I keep receiving a random "No SIM Available" pop-up. Tapping "OK" dismisses the prompt, but it has been recurring sporadically througho...

SIM cards & Porting

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