SIM cards & Porting

Resolved! PAC code

Hello, my EE contract ended yesterday and I need to request a PAC code from EE in order to transfer my phone number to a new network. I cannot text EE to get the PAC code as my number has been cut off. Anybody have any suggestions how I could do this...

Request PAC

I just want a pac code to leave ee [Mod Edit: Added title]

Resolved! Can we request a truly new number for free when ringing EE customer service?

I recently upgraded my phone contract and specifically asked for a new number. My reason was straightforward: my previous number had been exposed to spam calls after using it for 2FA on platforms like Twitter and InstagramHowever, on the very first d...

My iPhone 12 Has a Smashed Back Screen, I Need To Order a Nano SIM

Hi EE,Just started a community account so I can publish my query on here. I have my iPhone 12 (lilac) that was given to me second hand by my father where the software itself works completely fine, however I do not have a valid network connection sin...

Resolved! How do I activate a Data SIM card in an iPad?

HiI've a data sim that I bought a while ago but I cannot remember how to activate it in my iPad.The activation process sends a passcode to the sim mobile number which I cannot receive as the sim is in an iPad.Any help appreciated.

Number transfer

I am currently swapping my number from a Vodafone sim to a EE sim will converting my physical Vodafone sim to an e sim affect this process

New sim suspended

HelloI got my new ee e-sim with unlimited everything yesterday evening and today I got a text that my account is suspended and I need to make a payment. How is that possible. How can a new connection be suspended in a day and the credit limit be fini...

How do I uninstall my e-sim

Resolved! Complaint – Mis-Sold SIM Contracts & Request to Retain Number

Hello,I’m writing to make a complaint about how my two EE SIM contracts were sold at your Canary Wharf store.I told the staff I was only in the UK temporarily and would be leaving in August. I asked for SIM cards for short-term use and made it clear ...

Proof for replacement sim card

Hi, few days back I took a replacement sim in EE store and they didn't give me any receipt for that sim and I tried calling EE customer service many times but they didn't give me any thing related to that. Is there any way to get it in store or onlin...

SIM cards & Porting

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