Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PAC/Port hasn't happened by 6pm

MonaK
Explorer

‎11-09-2026 06:25 PM

Sorry if this has been asked before, but I submitted my PAC to EE yesterday morning and had a text confirmation to say it would port my old number over by 6pm today but it hasn't yet. Is it likely to need me to do anything?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎11-09-2026 07:30 PM

Have you activated your EE SIM on EE's network? Porting won't start until you do.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
MonaK
Explorer
In response to XRaySpeX

‎11-09-2026 07:44 PM

Thank you. Yes. So currently have new phone working with EE number it came with and old phone still on old number with O2. 

0 Helpful