SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Changed mobile provider

I lost my EE Simbought new SIM for different providerwould like to keep my previous numberdont have access to my EE sim or numberhow can I swap my previous number to my current sim?

MonicaK by Visitor
  • 166 Views
  • 1 replies
  • 3 Helpful

Stolen phone

My phone got stolen in Colombia, I bought a new phone and I need eSIM as my SIM card is not working  

Resolved! Mobike number

Signed up for a new EE plan but i was given a new number yet i want to retain my current EE number. What do I do

FireEyes by Visitor
  • 114 Views
  • 1 replies
  • 0 Helpful

Resolved! eSIM from Three to EE

It has been 48 hours since my number was transferred from Three to EE and I have no signal whatsoever.  I downloaded the nee eSim and nothing.  I now have no phone to use unless I am on wifi.  The store have told me they cannot  help me and customer ...

Tohue by Visitor
  • 238 Views
  • 2 replies
  • 3 Helpful

Resolved! Urgent Help Needed as Issue Needs to be Resolved this afternoon

Hi everyone,I’m hoping someone from EE or the community can help because I haven’t been able to get through to anyone directly.I purchased an EE eSIM and requested to port my number from Three UK two days ago. The port request was submitted successfu...

Scree by Established Contributor
  • 246 Views
  • 3 replies
  • 3 Helpful

Resolved! 2 PAYM sims ordered - confused

Hey all, I ordered added an additional  monthly contract physical SIM to my account yesterday for one of my kids. I decided 10 minutes later it was a great deal & ordered a 2nd, so that I can move them both across to EE. I got email confirmation for ...

cjf1 by Contributor
  • 237 Views
  • 3 replies
  • 1 Helpful

Resolved! Transfer

I got a new contract with EE which started on Friday 6th, number transfer was already supplied and has been completed; however, both the old EE number and my original number from previous service are active. I have checked my EE account and the numbe...

Bandez by Visitor
  • 175 Views
  • 1 replies
  • 1 Helpful