SIM cards & Porting

Resolved! eSim problems with iPhone 15 on iOS 26.2

Hi,Setting up an iphone 15 on iOS 26.2. First issue was that the new phone indicated that the ee esim was not compatible. Device is unlocked, UK device with no existing sims in place. Added it to old phone to prove it was valid, which worked. Tried t...

Resolved! SIM card activation

First SIM went missing in the post; second SIM card had a different number, not the phone number it told me it should be, wasn't getting signal tho at some point got five random texts that were obviously for someone else.So third SIM received, trying...

Resolved! Best timeline to transfer out a 30 day sim?

I have a 30 day sim with a billing date of the 9th of each month.I know I have to give 30 days notice and that a PAC has a validity of 30 days.Do I need to give notice then wait to get a PAC, or does getting a PAC give notice?If I have to give 30 day...

Resolved! Transferring old number

Hi,I am trying to switch to EE from TalkTalk.On 23/12/25 I used the text route (Port In Service) of entering the mobile number I wanted to transfer and the PAC reference but have heard nothing since.The EE mobile number that came with the SIM card is...

Resolved! Re: New iPhone - lost telephone number in data transfer

esim

Resolved! PAC code

My wife’s phone has packed up and she needs a PAC code as she has a new phone how can she get the code.

Resolved! Calle

Need to speak to someone

Resolved! Abroad & need EE to reissue eSIM remotely (no SMS access + cannot receive post)

Hi. I need help contacting EE directly.I am an EE Monthly customer and I am currently abroad. When switching between iPhones, my EE physical SIM was transferred to the other device and converted into an eSIM. However, the new phone initially had issu...

Resolved! Transfer

Hello everyone, I would really appreciate some advice. I’m trying to transfer my old phone number, which is currently on a contract under another person’s name, to a new EE SIM that I have recently purchased in my own name. I already have a valid PAC...

t an earth

I want my old number so I give puk code was told my number wud be transferred by 23rd Dec so when I receive the text saying it was done I just thought my old number wud take over the number on my contract.But no i am contacting my friends as I wud bu...

SIM cards & Porting

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