SIM cards & Porting

Resolved! How do I get my PUK code when my SIM is locked?

Same problem i am flying sim card is locked and no way to get IMEI number to get PUK number so now have no phone for 1 month as i will be abroad until late january 2026, no email support is a deal breaker for me will have to look for another provider...

Resolved! Porting failed and number in the limbo

Hi all,After long time with Talkmobile, last week I decided to pass to EE. I requested the PAC and open an account with EE. Once i received the new SIM (with a temporary number), I found out that at the place where I work had not network at all, ther...

Resolved! Transferring BT family SIMs (x2) to EE

Hi, I have a BT Family SIM account with two phones that I am transferring to EE. I followed advice to register with EE and used the PAC code supplied by BT. It was the same PAC for each number. When I registered on EE, I was only given the option to ...

Resolved! My sim

Can you tell me if I’ve moved over to EE successfully as my last company has taken a full months money

SIM to eSIM conversion

Hi, would there be possibility to convert existing physical SIM that I have into eSIM ? Based on the guide that I can see, this only possible if you're moving into iPhone 13 upon inserting physical sim. Why can't there be option to ask for SIM to eSI...

Huawei Watch 5.

Hi all,I’m trying to set up a Huawei Watch 5 with eSIM functionality and want to use it independently from my phone — essentially as a standalone device for running and health tracking.I’ve seen references to EE offering a “standalone smartwatch pla...

Resolved! Pay as you go physical sim and an eSIM in another phone with the same number

Hi I have a physical sim in my phone and someone else has access to my number through an eSIM how is this done without my permission it’s a pay as you go sim

Number Porting Issue

Yes [Mod edit: title added.]

Resolved! 5G Standalone Sim hasnt arrived

I ordered the 5G Standalone Sim on the 1st of December from my phone it has not arrived . Can I order it again from my phone or should I ring them. I expected it to have arrived by now.

Resolved! ***********8

Lost sim

SIM cards & Porting

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