SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! SIM card unable to be activated

My brand new EE SIM card cannot be activated as it requires a code sent to my number, but my old SIM has already been disabled. So my phone number just doesn’t work now.(based in scotland)

Resolved! Transferring PAYG EE Number to new contract

I have an EE PAYG phone number, but have recently lost my phone along with the SIM.Ideally I would like to get a new phone with a contract, but keep the number- is it possible to do this on a new EE contract? Or is it possible to do this on a new con...

Jamesmgw by Visitor
  • 148 Views
  • 2 replies
  • 0 Helpful

Resolved! eSIM transfer to another device doesn't work on iOS

I have two lines on my account, myself and my partner.My partner is abroad and had to replace her phone.She had an eSIM, so I talked her through the instructions to replace her eSIM using the app.  (iOS)The documentation is limited, so doesn't go int...

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Resolved! Porting a number

I placed an order with EE using a PAC code from O2. I activated new EE sim on Saturday, phone still showing 2 signals (EE a& O2) on Monday. When can I expect it to Port fully?

E sim doesn’t

Hello I bought my new phone I put the sim now said to put puk I found that to my ee app and after that said to put new pin twice I put and after that said again to put puk 

SR091 by Visitor
  • 86 Views
  • 1 replies
  • 0 Helpful

Resolved! Emergency!

So last night I decided to reset my iPhone as it’s been a little slow lately, this is the first time I’ve had an eSIM and I didn’t understand that I was erasing it too!! Now I can’t get into iCloud to restore my phone, I can’t download any apps becau...