SIM cards & Porting

Resolved! Puk code

My phone is sim is locked and I don’t even know my number. My elder brother just sent me the sim and now my sim is locked with Puk code and I have 9 attempts

Resolved! Activating a replacement SIM

I have exactly the same problem now. I’ve ordered new sim when I insert new sim obviously there is no service at all and how I supposed to receive a PIN number without signal? That is ridiculous. Big brain EE.

Resolved! pac code request for [edited]

Please can you activate my SIM card and send to me a pac code [Mod edit: Image rejected as it contained personal information]

Resolved! Unable to receive SMS messages

Hello . I transferred my old number from lycamobile to ee, everything was normal, but I couldn't receive the SMS. I need the OTP code of messages from GP, my child's school. I brought it to the store twice and they checked and they made an appointmen...

Resolved! Number Ported - People on EE network still seeing temporary number

OK - a little bit of a strange one here.We took out an additional line last week - all went well and we received the SIM on Wednesday. Obviously we were given a number to use with the new SIM. As soon as we were setup, we started the porting process....

PAC code

I have text 65075 on my phone and asked for PAC and keep getting a reply saying we did not catch that ! I am leaving EE early after 21 years costs to use phone abroad outside of EU are non competitive - how do I get my PAC code ?

Verification codes not received

I have switched my old number from giffgaff to EE.last week i tried to get uber verification code but didn’t received.thought my sim might not activated yet.today i sent verification code from ali express but still i am not receiving any code. [Mod e...

Resolved! When will my previous number be moved over?

I collected my new phone on Thursday evening, supplied my PAC code. I've had no phone access since then. I've got a message saying the transfer will happen by 27th May (!!!!) I thought it was 24 hours!I moved from o2 because of their incompetence, pl...

Resolved! Sim query

I'm looking for a basic sim card for my dad's Doro phone. Not all sims these days work with phones that don't have 4G/5G. Are the EE pay as you go sims compatable for these phones?

Resolved! It only says replace my sim and then gives me a physical sim option

I don't have that option. It only says replace my sim and then gives me a physical sim option with a £1.50 delivery charge. I have used a few esims on my phone (Google Pixel 5) so it has the capability.

SIM cards & Porting

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