SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Sim problem

Hey, how are you doing? I was using my phone with my SIM card perfectly yesterday. All of a sudden, it just stopped working and started saying “No SIM card.” I restarted my phone and checked the SIM card again. Unfortunately, it’s still saying “No in...

Bexzy by Explorer
  • 135 Views
  • 4 replies
  • 3 Helpful

eSIM number still showing as my temporary number

Hi, I’ve recently swapped from Talkmobile to EE and brought my number with me.The transfer went through but my eSIM number still shows as the temporary one and not my actual number. How do I go about getting this changed, I’ve tried to change it in t...

DeanT1991 by Investigator
  • 183 Views
  • 5 replies
  • 3 Helpful

No confirmation email

I’ve ordered a sim monthly card and when getting to the confirmation page it timed out but i got the email to say it was successful however haven’t received a confirmation email. It also states my new phone number will be on there so I need it to sta...

Zakg by Explorer
  • 125 Views
  • 3 replies
  • 1 Helpful

New sim card not working

I have a new iPhone 16pro and put the new EE SIM card into the phone, when I set the phone up it asked me to scan my old phone and all the data transferred, but my new sim didn’t take in the number, so I removed my old sim out of my old iphone13 and ...

Resolved! PUK code too short

Please can you help. I have an EE pay as you go. I have managed to lock it by getting PIN wrong. I have got my PUK code from my account online but it's only 7 digits long, it needs to be 8 digits long for the phone to accept it. Do I need to add a di...

mattzz by Contributor
  • 453 Views
  • 3 replies
  • 2 Helpful