SIM cards & Porting

Resolved! New sim not working

I ordered a replacement sim and it says it should work straight away.........it doesn't. Have tried turning phone on and off etc. I have put the sim in a spare handset that isn't cleared from the last user, as it's their back-up phone. Does that matt...

Resolved! Switching to Sim only

I’ve opted to switch to Sim only starting when my contract ends next week. Do I get sent a new sim or do I keep the sim I have? My delivery address wasn’t right and before I cancel the order I need to know if a sim won’t actually be delivered anyway....

Resolved! Transfer new plan to existing number

Hi, I already have an EE number, but I ordered a new plan online and it came with a new SIM. I want to keep my current number and move the new plan onto

Resolved! No network after e sim switch

I had been advised to remove my physical sim, scan the qr code to switch to e simIv been told the transition will occur continuallyBut since I've scan the qr code, I have no signal and activation of sims send out text msg with codes which I cannot re...

Resolved! Please try and help me

Hi its a long story but here goes. I joined ee and ported my number across, i was given an e sim temp number. When the port was complete the temp number stopped working. My ported number didnt work either. I couldnt do anything. I waited until 6pm wh...

Resolved! EE top

Account number [Removed] Mobile number [Removed] i can download eSIM it’s not possible please cancel my order and refund me the money thanx [Mod Edit - Removed PII]

Resolved! Active my new sim

Good morning, I received my new iPhone and I can’t understand why my new sim still not working! Unfortunately I did reset the SIM card and my old iPhone ! Now I don’t know I to get in touch with you to solve the problem I can share the sim serial num...

Resolved! Re: Re: Replace lost sim

I want to stop my sim card and number please because my phone was recently stolen

Resolved! Swap Plans on Existing Mobile Numbers

Greetings all! I made a mistake when porting over 4 sim cards from Three and my partner's mobile number (Phone A) has ended up with a lower GB data plan (Plan 1) , and my work phone (Phone B) has ended up with the higher data plan (Plan 2)!Is there a...

Resolved! Transferring line withing ee

I am looking to port my number from my old job EE account to my own EE personal account - I am in the process of buying the new personal line but I can't seem to port my old number as it does not like the PAC. The error reads as "You used a PAC code ...

SIM cards & Porting

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