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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! i am issues with SIM

How do I remove any blocks on international and automated verification SMS and calls. I’m trying to receive a WhatsApp Business verification code.keeps saying could not send sms to my new sim

Smurf8 by • Explorer
  • 45 Views
  • 2 replies
  • 1 Helpful

Resolved! Unable to get a PAC code

Hi, I am trying to get a PAC code. Been trying for over 2 weeks now.When I try online I get  "This service isn’t working right now. We’re working hard to get it up and running. Try again later, visit our website or get in touch if it’s urgent"When I ...

HK71 by • Visitor
  • 2028 Views
  • 3 replies
  • 6 Helpful

Resolved! Leaving EE, not receiving the PAC code

I ported my number from another mobile network to EE temporarily in order to port it back to the same network for a better plan. Now my number is active on EE, but without any credit on it. I  have been trying to get the PAC code from EE, but without...

Shwanski by • Visitor
  • 152 Views
  • 2 replies
  • 4 Helpful

Resolved! eSIM

I purchased an eSIM last night and had a email stating 'once I download the eSIM I'm good to go.How do I download the eSIM?

Resolved! Upset after speaking with EE

No your service is extortion your agent I spoke to on Wednesday was unhelpful customer service was terrible I wanted to leave ee I am going to contact the ombudsman, I am too upset to phone ee for fear ofspeaking to  the agent I spoke too Wednesday.?...

Resolved! How can I disable the sim card in a stolen phone?

My phone has been stolen, I'm abroad, won't be returning to the UK for a while, how can I get to disable the sim card in the stolen phone meanwhile?  There seems no way to ask EE to do this on the web pages, and no way to contact them without the pho...

Resolved! Number port

When dos the transfer process start? I got a PAC from Three, I entered this on my order form. I now have my new EE phone but on my account it’s showing as a random number and have had no confirmation from Three that my number is transferring. What do...

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