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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Transfer number

Hi I took out a new contract with EE last Thursday and asked to transfer my number. I received my new SIM card on Saturday but my number still hasn’t transferred. I’ve no text message or anything. The email I had to say my order was accepted said my ...

No esim

Made an order for a SIM only deal. I chose the e SIM option hoping it would be quicker.I've received confirmation of the order but no link for the e sim. I've checked my account and I can't seem to find anything there either. Just need the email sent...

McGoaty1 by • Explorer
  • 145 Views
  • 3 replies
  • 1 Helpful

Resolved! New eSim Connection

HelloI set up a monthly sim account on Thursday requesting to use a eSim to hopefully speed the process up. I received a summary email and direct debit confirmation but nothing since and i still have no account details showing in the app. Does anyone...

DPH1965 by • Visitor
  • 167 Views
  • 1 replies
  • 0 Helpful

Resolved! Unable to get a PAC code

Hi, I am trying to get a PAC code. Been trying for over 2 weeks now.When I try online I get  "This service isn’t working right now. We’re working hard to get it up and running. Try again later, visit our website or get in touch if it’s urgent"When I ...

HK71 by • Visitor
  • 388 Views
  • 2 replies
  • 3 Helpful

Resolved! How can one order an evaluation eSIM?

I want to be able to evaluate the network, but need to be able to evaluate multiple at the same time, so need an eSIM (I have four to evaluate, but solely two physical slots, so I need eSIMs). I have read some of https://ee.co.uk/help/mobile/getting-...

Roke by • Valued Contributor
  • 160 Views
  • 2 replies
  • 2 Helpful

Resolved! How do I buy an esim!?

I want an esim for just one week whilst I'm on holiday.  I already have a physical sim with Giffgaff.  I've got a physical sim with EE but I've not used it.   No information on the website or app.   From what I've read I can only have an esim if I ta...

Suzynic by • Visitor
  • 197 Views
  • 2 replies
  • 2 Helpful
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