SIM cards & Porting

Porting has failed

I am transfering 4 numbers for my family from BT to EE. the porting should have started on friday but nothing happened untill this morning when my wifes number has been ported to the sim i set up with my number. I am very concerned as we have all ha...

Impossible to activate my eSIM without a phone

This is getting beyond a joke. 1. I ordered a new SIM after losing my phone - it arrives by post.2. It takes 20 minutes for customer services to activate it.3. It still doesn't work. After 20 minutes on the phone with tech support, they realise the S...

Resolved! PAC code

My EE contract recently finished and my partner has a phone on my account as a add-on so they've both ran out and we want to leave EE. I have switched companies and requested a PAC code to witch over. It worked for my number and I have been switched ...

Resolved! New EE contract. When do my allowances/billing start?

If i buy a new EE sim deal now but don't want to activate it or start using it for another month, is that possible?

Resolved! Kartu saya telah hilang

Please increase EE SIM capacity

I recently switched to EE from O2 and have encountered an issue with contact storage. My previous O2 SIM allowed me to store up to 250 contacts, but my new EE SIM is limited to just 150. This restriction prevents me from saving all my important conta...

Resolved! Sim card confusion

When trying to renew expired EE sim card I found some really good deals on MyEE but all say I'm adding a new line to my account. I cannot find any details of what this entails. Will I loose my existing number ? What happens to my existing number ? An...

Resolved! Change number

Resolved! How to reactivate sim?

Hi, i have not been using my sim for few months, now i am not receiving any texts or calls. I do not know if its deactivated, would like to talk to someone regarding this. Thanks

Resolved! Switching phone number

I would like to switch my number from three to ee

SIM cards & Porting

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