Hi,I was previously using a PAYG SIM with Lyca before getting a phone on an EE contract.Everything is working except for receiving OTP codes.So far, I have tried the following:Normal calls/messages person-to-person works as it should.Updated to the l...
Can anyone help I went from 02 to EE sim and my phone is useless with EE ,when I try using the phone it won’t let me connect it says primary or something else. They are fast to get you involved but I cannot ring them.. cheers
Hi, I joined EE yesterday on a sim only contract and opted for an eSIM. I have received a temporary number whilst I wait for mine to be transferred. I have attempted to link my device to get the sim installed but if I put in my current number it come...
How do I get a PAC code? Tried all the usual - texting 65075, messaging directly, navigating website. All blind alleys. Ok so they don’t want me to leave, but at this rate I will never use them for anything ever again and tell my story to anyone who ...
Can anyone advise if it is possible to convert a physical SIM to an eSIM when roaming abroad?I am overseas (Australia) and will be for the foreseeable and my new handset does not support dual physical SIMs. As I’ve found most new phones sold in Austr...
I just got back from living abroad for a year and upon trying to start a new phone plan, found out my account and phone number was cancelled. I know that you need a PAC code to transfer your number, but is there any possibility that (providing the nu...
Hello, EE Community!Unfortunately, I have lost my SIM card with the phone number Is it possible to replace the lost SIM card, and if so, what steps should I take to do so?I would appreciate any advice and instructions on how to replace my SIM card.Th...
I ordered an eSIM 24 hours ago and although the final screen said I would get the number and instructions in the confirmation email, they weren’t there. should I be getting another email??? And when?? When I’ve ordered travel eSIMs before I’ve got th...
