The place to ask your questions about SIM cards for any device. and porting your number
I have a physical sim with smarty mobile. I have downloaded an e-sim from eye and completed the process to enter the pac code and transfer my number. However, both sims are showing as active (the ee sim as Travel and the Smarty sim as Primary. My mob...
Hi,Just bought a new phone after my cureent phone's logic board failed. Ive also lost the sim card , so ive ordred a replacement sim aswell. How long does it ussualy take for the new sim to be activated? Theres no service and the the phone number is ...
The website is very clear that the phone SIM-only plans are called No Frill, Essentials, Essentials Plus, All Rounder and Full Works. It describes what each of these plans includes.However on the upgrade screen it lists some plans which don't specify...
Hello, I provided my PAC code when ordering a new sim only deal. I am transferring from Three and I was wondering if EE will cancel my contract with Three? Thanks
Hi I have been with EE for 5 years. Up until last year I was on sim only. I upgraded to pay monthly. I want to get a second line and phone for my daughter. I have never really liked my phone I got but am not due an upgrade. She loves my phone. So if ...
I had an old digital micro sim in my ee old phone for years then the screen went and went into ee shop to purchase a new phone iPhone air esim model was recommended and sold to me.I have since then had no phone for 4 weeks and keep getting fobbed of...
Hello. I have upgraded to an iPhone 17 Pro and sold my old phone. I am stuck without service and cannot use the My EE App because I cannot receive text message authorization pins. I have my 32-character EID number ready. Can an EE Community Coordinat...
I opened we acc need to install my eSIM. I’m not at home in uk and need to install where do I get the QR code
I need urgent and immediate help. EE have taken over my mobile service. I can't contact EE or Vodafone who should be my provider. Someone get back tro me urgently. Calling my number goes to EE it should be Vodafone. Help please.Managed to speak to...
I have bought a new eSIM, been sent it and downloaded it to phone, but my old Vodafone one is still on there and my number doesn’t seem to have transferred to my new EE one yet. Don’t feel like any guidance was given on the process when I signed up t...
