SIM cards & Porting

Resolved! Lost SIM card and request for replacement

Hello, EE Community!Unfortunately, I have lost my SIM card with the phone number Is it possible to replace the lost SIM card, and if so, what steps should I take to do so?I would appreciate any advice and instructions on how to replace my SIM card.Th...

Resolved! Esim won't connect

Resolved! Cannot get esim

Can somebody please help.I lost my iPhone that was previously under IDMobile on the weekend just gone. I used the opportunity to buy the Samsung galaxy Z fold 8.I've just joined ee. I got a PAC from IDMobile so my Number could transfer over. My new p...

Resolved! Ordered eSIM over the phone, nothing come through

I ordered an e sim as a completely new account and on a different device (I have never used EE before). The process was lengthy but I ended up choosing an esim plan and gave my card and bank details. The person on the phone was really unclear and sai...

Resolved! Beware of connecting watches to 'All Rounder' plans

Less than a month back switched to my Apple Watch after getting rid of my Samsung Galaxy Watch 4G.I thought it would be as simple as an eSIM swap. I was directed by the EE guides (whilst on the phone) to click buy on a paired watch plan all while bei...

Resolved! Incorrect PUK code provided by EE

Hi! My problem is the following: I got a new phone and I put in my old EE nano SIM. Then thinking it asked me for my other SIM's (eSIM) PIN I entered the wrong PIN 3 times, and it asked me for the PUK. So, I entered the PUK given by EE, then it asked...

Resolved! Request for fancy number

Hello, if there is a mobile number that is not currently allocated to anyone like this(6004524) in any code, then how can I register it with me or please buy it?