SIM cards & Porting

Resolved! Safer sim

Trying to get a safer eSIM for my daughter. she has my old phone she uses on WiFi for YouTube etc.   However when I try to order the eSIM through my EE account it takes me through the order process and then asks me if I want to change my number or up...

Resolved! Can’t dial 150

Help I can’t dial 150 and need to speak to someone 

Resolved! pac code

i want pac code for porting

Resolved! Seamless Number Transfer Experience with EE

Recently, I purchased a new EE SIM-only Pay Monthly plan and was assigned a new number. Shortly after, I remembered that I had an old Pay As You Go number that was much easier to remember.I thought it was worth asking EE if they could transfer my old...

Resolved! Puk code

Please can someone help me i need a puk code for my sim as I have blocked it but I cant link my device in my app as it wont allow me to use my phone with my ee sim in

Resolved! dead sim

I have switched toa new phone and inserted my SIM. But there is no connection. I cannot call support because there's no connection.

Resolved! Can’t register my SIM card

Resolved! My new SIM card

Hi there, Hope this message finds you well. I signed a contract with EE to start on the 10/04. Unfortunately , I am away ( in Africa) until the 21/04.the second problem is that my iPhone 17 pro max does not take SIM cards so the card that I have rece...

Resolved! Sim

Before setting up my new phone I put my SIM card out of my old phone into my new phone then set the phone up but now my SIM card won’t work in either phones 

Resolved! Porting number within EE

I have two SIM cards for EE. Both in contracts but mine ends soon.  one ends in 6 months and I’m going to take over the newest plan. But i want to keep my old number when the contract finishes from the past there has been a way to turn it into a payg...