SIM cards & Porting

Resolved! New sim replacement

Hi, I just received my SIM replacement today from EE. I’ve inserted it into my phone, but it’s not showing any signal. Could you please check if the SIM is activated on your end, or help me complete the activation? I no longer have access to the old ...

Resolved! In France with accidentally deleted eSIM

Hello, I want to clarify that I understand the technical requirements for activating an EE eSIM.While I am currently abroad in France and not physically in the UK, I do have a reliable internet connection via satellite or personal hotspot.Activating ...

Getting very frustrated porting one of two numbers

It seems that because i have two numbers on my account ( for over 5 years) it's proving difficult via the ee app to get my pac code! It says go to switching on the app yet no such option exists. Seems a real rip off they make it so impossible. No.li...

Resolved! Changing from Three to EE number

Hi, I'm currently a Three user but am thinking about getting a EE PAYG 4G Multi Sim. However I seem to already have an account with you and registered with a number(This could be my husband's old number when I borrowed it). When I get the PAYG multi ...

Resolved! Number query

Hii am wondering if you can take your number to another network and still stay on ee with a new number. it just the signal is low where are commuters to but would cost to much to port out Regards

Huawei Watch 5.

Hi all,I’m trying to set up a Huawei Watch 5 with eSIM functionality and want to use it independently from my phone — essentially as a standalone device for running and health tracking.I’ve seen references to EE offering a “standalone smartwatch pla...

Resolved! Purchase eSim in USA to use on UK holiday

I’m looking to purchase an eSim plan for use while traveling to the UK in September. EE was recommended on a Reddit forum, so I downloaded the app, but cannot verify my account through my US phone number and cannot call to the UK from here. What do I...

Take EE to the court

Hi if anyone has issue with Ee like me please join to make a group claim against Ee, my sim disconnected I can not call and receive calls, the advices are layers. Join with me to make a claim

Number Ported but can't receive SMS Messages

Hello, my number has been ported yesterday from Lebara to EE, can receive calls however can't receive sms messages and any verification codes.Yet to receive the port in completion sms message, the only message received from 150 was 'we'll transfer ...

Text messages showing wrong number

I moved from o2 to EE and my original phone number from o2 is supposed to be up and working. Phone calls are showing my number but text messages are showing the EE number so no one knows who my texts are from. I've changed the number on the sim in si...

SIM cards & Porting

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