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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Cannot get esim

Can somebody please help.I lost my iPhone that was previously under IDMobile on the weekend just gone. I used the opportunity to buy the Samsung galaxy Z fold 8.I've just joined ee. I got a PAC from IDMobile so my Number could transfer over. My new p...

user87 by • Explorer
  • 353 Views
  • 4 replies
  • 2 Helpful

Activing a replacement SIM

Hi, this is driving me mad. I have an upgraded SIM but cannot activate it. Following EE directions, I kept the old SIM in the phone (Android) and went online to active the new SIM. It just takes me to a page for "linking" and when I select mobile, it...

Resolved! Ordered eSIM over the phone, nothing come through

I ordered an e sim as a completely new account and on a different device (I have never used EE before). The process was lengthy but I ended up choosing an esim plan and gave my card and bank details. The person on the phone was really unclear and sai...

Chouda04 by • Visitor
  • 3185 Views
  • 7 replies
  • 4 Helpful

Resolved! Beware of connecting watches to 'All Rounder' plans

Less than a month back switched to my Apple Watch after getting rid of my Samsung Galaxy Watch 4G.I thought it would be as simple as an eSIM swap. I was directed by the EE guides (whilst on the phone) to click buy on a paired watch plan all while bei...

Keezza by • Investigator
  • 1066 Views
  • 5 replies
  • 0 Helpful

Resolved! Incorrect PUK code provided by EE

Hi! My problem is the following: I got a new phone and I put in my old EE nano SIM. Then thinking it asked me for my other SIM's (eSIM) PIN I entered the wrong PIN 3 times, and it asked me for the PUK. So, I entered the PUK given by EE, then it asked...

mheniger by • Explorer
  • 215 Views
  • 3 replies
  • 1 Helpful

Resolved! Request for fancy number

Hello, if there is a mobile number that is not currently allocated to anyone like this(6004524) in any code, then how can I register it with me or please buy it?

Alee4524 by • Explorer
  • 2403 Views
  • 9 replies
  • 2 Helpful

Not received ESim download

I joined on 13/08 and still haven’t received a sim to download I have no service provider so unable to use my phone to call EE or iMessages when I use someone else’s phone to call I just get the same answer it will download - I’m thinking of leaving ...

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