The place to ask your questions about SIM cards for any device. and porting your number
Hello, my phone's sim card tray is broken therefore I cant use any physical sim. I was wondering if I purchase a sim on the EE app, will I be able to use it as an eSim? I have attached a photo with the plan I want to buy.
Hi, I recently transfered from O2, new sim inserted and followed the required steps and the porting process via text. Was told in the reply porting would be complete by now, I can call outbound but can't receive calls or texts. I've obviously lost my...
I got an iphone 17 and a physical SIM with EE and I was previously on an iphone 13 with a physical SIM with sky. I put the new SIM in my phone and transferred all the data from my old phone and also transferred my number but I’ve ended up creating a ...
Hi there,I joined EE on Wednesday and as part of joining I am porting my old number from O2 to EE. I submitted the PAC code, downloaded and activated my EE esim and it said it would take 1 working day for the port to complete.Here I am on Friday and ...
Hello, Im a new customer of ee and i placed an order for a sim om Saturday but i still haven’t received my sim.Please give me an update on my order.
My ESim was ordered but I have never recieved - I am unable to call EE as my previous plan has be cut off. When I go to track my order it says its timed out or having difficulties. How can I contact Customer Service either by email or online?
I cannot locate the original email address used to transfer a number into EE is there a way of finding this information out ? it would have been a company email address but everyone on the generic EE number will not help without security clearances e...
Hi. Just got my new ee esim set up. I entered a pac code when placing the order. Will i get a conformation text or email to tell me when the porting will take place? With previous networks ive always had updates on when it will take place and conform...
I am having trouble with Vodafone which is now onecom and they will only give me the pack code if I pay £2000.00 , Vodafone you can’t get in touch with anyone
I am currently in secondment in Spain for the next 6 months. Will will not be in the uk again until May 2026. my current phone contains a Spanish physical SIM and a UK eSIM. my phone has been damaged and I have bought a new phone. Transferring my phy...
