SIM cards & Porting

Resolved! Change and can’t receive calls

I changed from Vodaphone to ee on Wednesday and got a txt on Friday from ee to say it’s all be transferred as kept my number. But I cannot receive calls from Vodaphone numbers for example I can ring my partner (who is Vodaphone) but when he rings me ...

New phone contract

Joined EE last Saturday and we got a text to say our phones had now successfully transferred over on Wednesday. Since then me and my partners phones aren’t allowing us to text anyone other than on iMessage. We have tried everything to fix the problem...

Resolved! PAC Code .

Could you please send me a PAC Code so I can keep my.number.It would be very much appreciated.Thank you.

Resolved! Refund for eSim

If the moderator finds this is the wrong spot please change it!I can't call 150, I can't find a way to talk to a person on the app, all I want to do is get refund for the eSim I purchased.How can I do that, please?

eSIMs shoudl have arrived

Hi 3 x eSIMS shoudl have been available via the EE app today but nothing has arrived - I have tried linking the number but the passcode never arrives. cannot call EE as old provider has shut down service

Sim upgrade

So I tried to upgrade my ee sim. Couldn't do it on webpage. Tried chatline. They tried to sell me a broadband package. When I said no and logged out I received a load of texts with pin numbers in a childish display of temper. And this is meant to be ...

Resolved! I ordered an eSIM yesterday but still not received the details

I ordered an eSIM 24 hours ago and although the final screen said I would get the number and instructions in the confirmation email, they weren’t there. should I be getting another email??? And when?? When I’ve ordered travel eSIMs before I’ve got th...

sim stopped working. 3 hours, still not been able to contact anyone. Very poor

eSim ordered online on a sim only plan

I haven't received my confirmation email regarding my order and when I download the app it's not there also. The direct debit has also been created. How can I get my eSim? Do I need to wait for a post to get it or can I actually download it through t...

Resolved! Why does my replacement SIM show my phone number as 00000000000 ?

I've recently replaced my phone, which required a replacement SIM as my old SIM was too big. It all appears to work fine, except I've noticed my phone number is now shown as 00000000000 in Settings/About Phone under both Phone Number and SIM details....

SIM cards & Porting

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