SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

How can I access account after I lost access to sim

My iphone stopped working and I had to do a factory reset. In order to set up the SIM again, I will need to access the account, which requires a text message to the sim. I don't have a phone number at the moment and I have no way of calling the suppo...

Resolved! EE disconnected mz SIM due to error

Hello!There has been an error after I changed my tariff a couple of weeks ago and mz number seems to have been disconnected. I am in another country and do not have another phone. How can I contact EE to reconnect mz SIM? Please help!! 

Resolved! Lost Phone, now new phone, ESIM help!!

Hi all, I lost my phone a few days ago on a landscaping site. I have just received a new one from Apple. I have set it up but how do I get a new sim? It’s a iPhone 16. Can I get an eSIM? I’ve tried downloading one on the app but it says it needs to v...

Resolved! Porting issue?

I was in store yesterday and ported from sky to EE however nothing has happened yet, online suggests i should have received a text from EE to confirm it has started - i’ve not received a text so does that mean it was done incorrectly in store? 

Denise257 by Investigator
  • 213 Views
  • 3 replies
  • 2 Helpful

Resolved! Still waiting to download e sim

I started a new contract with ee 3 days ago and decided to go with the e sim option. I tried linking my device but it didn’t work. After calling they said there was some details missing and it’s all sorted and that after 24 hours I should see an opti...

Cm221 by Explorer
  • 201 Views
  • 1 replies
  • 2 Helpful