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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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eSIM not activated after activated time

Hi,I have recently moved over to EE, and received a text stating that my number would be transferred by 6pm on 15/09. That time has elapsed and I have not access to mobile services or a working phone number.

DPayne by • Visitor
  • 195 Views
  • 1 replies
  • 1 Helpful

Resolved! SIM card activation

First SIM went missing in the post; second SIM card had a different number, not the phone number it told me it should be, wasn't getting signal tho at some point got five random texts that were obviously for someone else.So third SIM received, trying...

FedUEE by • Investigator
  • 58481 Views
  • 22 replies
  • 4 Helpful

Resolved! Replacement SIM

So i have a pay as you go sim. Been on EE for a year or two now and my sim card has just died. So i tried ordering a replacement off of the website... put in my info for a physical replacement to be posted to me, said it would cost 1.50 pounds and th...

Resolved! PAC/Port hasn't happened by 6pm

Sorry if this has been asked before, but I submitted my PAC to EE yesterday morning and had a text confirmation to say it would port my old number over by 6pm today but it hasn't yet. Is it likely to need me to do anything?

MonaK by • Explorer
  • 231 Views
  • 3 replies
  • 1 Helpful

Resolved! New to EE - SIM card question

Hello - I’ve just got an EE mobile contract having previously been with 02.Sorry to sound like a Luddite but my new SIM card has just arrived but before i change them what will happen to my current data (specifically WhatsApp messages)?  I’ve a few s...

Resolved! Re: Phonecall offering new sim card

My husband has just received a phone call from Eric @EE telling him is sim is out of date and will stop working tomorrow, as my husband was struggling to understand is accent he passed the phone to me, I had a bit of fun with him before telling him h...

Judyh by • Visitor
  • 168 Views
  • 1 replies
  • 3 Helpful

Resolved! Ported number from 3 to ee no incoming sms

Hi I transferred my number from 3 to ee it said it was successful but I don’t seem to be able to receive incoming text messages is they anyway this could be fixed without me calling ee as I’m not very good at talking to people on the phone.

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