Resolved! Your account’s cancelled
Trying to buy new EE SIMO as EE One as I already have EE broadband but upon login getting this error instead of SIM Plan buy page Typo -Your account is cancelled
SIM cards & Porting
The place to ask your questions about SIM cards for any device. and porting your number
Forum Posts
Resolved! eSIM verification code issues
So, i’ve recently had my number ported over from a PAYG to a Contract Sim, which has happened. The contract eSIM then dropped service, as expected, so I when to the EE app and requested a new eSIM to add onto my phone. I followed the steps, and the i...
Resolved! phone upgrade
Hi when i receive my phone upgrade do i swap the sim over from my existing phone or do i have to wait for my number to be transferred to the new phone
Cannot link business sim to account - its a nightmare
This transfer has been a nightmare.phone's arrived 2 weeks ago sims arrived 2 weeks ago - wrong ones. Finally got correct sims,porting Wed,supposedly live today ,I tried to link the sim to my phone number and it doesn't recognise my phone number that...
Resolved! How to get a PAC
How to get my pack code. I call today my contract
Resolved! Esim
New iPhone Air has only ESIM, (not physical sim). When got happened, accidentally deleted my eSIM. Need replacement sim or re-Install in EE app or website online?
Sim cart
Whay I don't receive the message in my number what happened I need your help
Sim issues
So I think porting to ee was a biggest mistake considering how they even messed up with my house broadband !! Don’t know how I was managed to be convinced to port to ee,I wasn’t sent the sim and I was debited ,to make the matter worse my current sim ...
Resolved! Where is my SIM card?
I contacted you to get SIM card few days ago but it's not arrived yet
Resolved! Log in
I had an eSIM card, but I lost my phone. Now I can’t log in to the app because it asks for mobile confirmation, and I don’t have my phone. I need a new SIM card, but I’m abroad at the moment. What should I do?
