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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Esim

I am writing to request assistance with transferring my existing eSIM to my new iPhone 17. I did the Apple Quick setup with my old iPhone 13.  When attempting to activate the eSIM on the new device, I receive an error message stating that a QR code p...

SB1501 by • Explorer
  • 477 Views
  • 3 replies
  • 0 Helpful

Issue a tax invoice for esim

I am planning to purchase a UKesim for visitors, wondering how I can issue a tax invoice under a company name? I will be needing it for claiming the expenses. 

Resolved! eSIM

Hi,I just got a new iPhone because my old one it is all broken up so I can’t even turn it on, how can I transfer my phone number to the new one. Because I know you can do it when the other phone is working, but when it not, what do I do?Thank you.

dawid15 by • Visitor
  • 147 Views
  • 1 replies
  • 1 Helpful

Resolved! Chad

I have got a physical Sim but I want to use a eSIM but it is saying when I try to activate my it says unable to activate my eSIM can you help me please

widgitkid by • Investigator
  • 126 Views
  • 1 replies
  • 1 Helpful

Resolved! PAC/STAC from old number

I was a customer with ee over a few years ago. I fell on hard times and wasn't able to pay my bills leading to a cancellation. Recently I have gotten a new number and would like to hange it to my previous number I had with ee since most of my friend ...

Paul576 by • Visitor
  • 179 Views
  • 1 replies
  • 1 Helpful

Resolved! Activating an eSIM while transferring my old number

Hello, I'm switching to EE from another provider and I opted in for eSIM. I got an email saying that I was assigned a temporary number and I should log in to EE and link my EE product using the mobile number on this email.When I do so, obviously it's...

SerhatT by • Explorer
  • 622 Views
  • 3 replies
  • 1 Helpful

Connect a data-only SIM to the account

I'm been trying to connect my data-only SIM card to my EE account, but it requires entering a mobile number, which the data-only SIM does not have (also no number mentioned in the "comfirmation email"). Is it possible to actually do that?

Resolved! Follow-up on Number Porting Request

I am writing to inform you that I have just collected a contract phone, a Samsung S25 Ultra, which came with a new SIM card. I had previously informed your company that I would like to retain my existing phone number (***********) and requested that...

G1980 by • Investigator
  • 226 Views
  • 5 replies
  • 1 Helpful
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