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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! How long for the PAC transfer to kick in?

Yesterday at 10 am I put the new EE Sim card into my wife’s phone. I made the one call from it to my phone as instructed. It is now 07:00 am the day after (Friday) - her phone number is STILL inactive. She’s freaking out and frankly I’m beginning to ...

Resolved! Puk code

My phone is sim is locked and I don’t even know my number. My elder brother just sent me the sim and now my sim is locked with Puk code and I have 9 attempts 

Resolved! Porting from voxi to ee physical to eSIM

Hi,new to EE broadband and seen deals for sim only deals with EE. I’m thinking about switching over. My voxi sim is a physical sim but thinking about moving to eSIM. What im looking to find out is when I place the order and enter pac code etc for my ...

Resolved! New SIM not transferring old number

I sent a PAC code 3 days ago to EE to transfer my old number over from talk mobile. I had a confirmation text that it would be completed by 6pm today.  My old sim has been deactivated but the new Sim is still showing the new number. Why has my old si...

Resolved! Esim not transferred on upgrade !

i upgraded tp the Samsung S25 ULtra 356 Gb after i had been into an ee Shop to talk agbout an Esim the new device was delivered next day but i an unable to get the esim online - the physical sim was swapped into new device and now i get an Error code...

mdrapper by • Visitor
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Resolved! Need old number back

Hi I need to talk to someone on EE live chat because before I was with EE and I lost my old phone with my number so I was wondering if I can get my old number back 

Resolved! No porting communication?

I switched from BT monthly contract (SIM only) to same with EE . I ordered online and provided PAC. I activated my SIM this morning, had several texts fromEE about setup etc and one saying 'you're good to go', but no mention of porting date. At the m...

Urgent - Order a replacement SIM from abroad

Hi everyone,I’m currently travelling alone in Vietnam for two months, and I’ve just realised that my EE SIM has no signal at all here — so I can’t receive any OTPs to access my bank apps or other important accounts.I urgently need my EE number to wor...

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