SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Activating an eSIM while transferring my old number

Hello, I'm switching to EE from another provider and I opted in for eSIM. I got an email saying that I was assigned a temporary number and I should log in to EE and link my EE product using the mobile number on this email.When I do so, obviously it's...

SerhatT by Investigator
  • 3852 Views
  • 6 replies
  • 1 Helpful

Resolved! How long does it take to port number

On June 1st I ported a number from Three mobile into my account in one of the EE stores, person was very helpful and got the sim activated to start the porting process and it was done within 6 hours.I went into the same store on 14th June and saw a d...

walkerx by Skilled Contributor
  • 470 Views
  • 4 replies
  • 1 Helpful

Resolved! OTP codes not working on 17 Pro Max

Hi,I was previously using a PAYG SIM with Lyca before getting a phone on an EE contract.Everything is working except for receiving OTP codes.So far, I have tried the following:Normal calls/messages person-to-person works as it should.Updated to the l...

nllree by Explorer
  • 446 Views
  • 5 replies
  • 2 Helpful

Resolved! Fromm 02to EE sim

Can anyone help I went from 02 to EE sim and my phone is useless with EE ,when I try using the phone it won’t let me connect it says primary or something else. They are fast to get you involved but I cannot ring them.. cheers

Johnnyb8 by Explorer
  • 298 Views
  • 4 replies
  • 3 Helpful

Resolved! Linking device to download eSIM

Hi, I joined EE yesterday on a sim only contract and opted for an eSIM. I have received a temporary number whilst I wait for mine to be transferred. I have attempted to link my device to get the sim installed but if I put in my current number it come...

KTC3007 by Investigator
  • 497 Views
  • 5 replies
  • 2 Helpful

PAC code -

How do I get a PAC code? Tried all the usual - texting 65075, messaging directly, navigating website. All blind alleys. Ok so they don’t want me to leave, but at this rate I will never use them for anything ever again and tell my story to anyone who ...

BBSum1 by Explorer
  • 326 Views
  • 4 replies
  • 2 Helpful