SIM cards & Porting

Resolved! Set up sim

So I recently got a SIM from EE, I have a friend's and family discount that hasn't been applied and my number not ported over, from 02. It was also a 30 day SIM I took out but I'm looking at 24 months on my contract I'm very confused and disappointed...

Resolved! tranfer pocket landlines to another provider

HelloI have 2 pocket landlines that are connected to my mobile number and I want to transfer these 2 landlines to another mobile number which is in another provider I have contacted EE customer service but still trying to find an answer to my request...

Resolved! i have two sims, one for UK, one for Ireland. My UK sim is the active one atm.

I cannot sign back into my phone and I think this may be because the UK sim is the active one.  I think this is the first time as usually the Irish one is active.  I have used my password from the app to log back in to my mobile but it will not accep...

Resolved! How do I order a replacement sim card without making a phone call?

Hi EE communityEE keeps sending me messages saying that my current phone [Samsung Galaxy J3 (2016 ] won't cope with the decommissioning of EE's 3G network + the battery has started to drain very quickly.So, time for a new phone and I am thinking of p...

Resolved! Transfering my old ee number to my new plan

I already have a ee mobile sim which is already in use. I have just took out a new contract and wish to transfer my old number to the new contract. How do i do this?

Resolved! Sim back up & running

A friend’s sim was blocked because of third party credit card scam. So they said, how does he rectify it?

Resolved! Converty physical SIM to esim

Resolved! Puk please

Resolved! Change and can’t receive calls

I changed from Vodaphone to ee on Wednesday and got a txt on Friday from ee to say it’s all be transferred as kept my number. But I cannot receive calls from Vodaphone numbers for example I can ring my partner (who is Vodaphone) but when he rings me ...