SIM cards & Porting

Resolved! eSIM activated but not working / unable to contact customer service

Hi - I have tried to activate a new eSIM with a new iPhone (existing account, transferring from my other iPhone would not work. I have no service and my number is just showing as 000000000. I have reset my network settings and restarted my phone twic...

Resolved! How do I buy an esim!?

I want an esim for just one week whilst I'm on holiday.  I already have a physical sim with Giffgaff.  I've got a physical sim with EE but I've not used it.   No information on the website or app.   From what I've read I can only have an esim if I ta...

Resolved! sim don't support 5g

I want to know whether my package support 5G or not, the 5G standalone on my phone could not be switched on

Resolved! 150

Why is talking to a human impossible, as I needed to check something regarding my SIM card, as I believe I had a scam attempt.But every time I phoned 150 or the 0800 number, I got stuck in a stupid sales loop and not a single option to be passed on t...

Resolved! I would like a SIM card plz

Resolved! Help

I’m switching from 3 to EE and my 3 subscription was just data only. No minutes or text. (Long story, but that’s why I’m switching) I did it this morning online. I need to contact EE to ask them something about and when it will start working etc, but...

Resolved! E Sim

Took out an EE contract yesterday, had to cancel within 24 hours. Apprently the app is not compatible with my Google chromebook, so had no way of downloading E Sim. This is the second time I've cancelled an EE contract, they seem to want to make ever...

Resolved! Transferring from bt to ee but still only got emergency calls

yesterday I got a pac code and a new sim and was advised it would only take a couple of hours to get my old number transferred but as of 13:30 a full 24 hours later cannot make or receive calls any ideas anyone thank you.

Resolved! RDWANDAASS/********

I want to get an eSIM instead of a plastic chip