The place to ask your questions about SIM cards for any device. and porting your number
Can anyone advise if it is possible to convert a physical SIM to an eSIM when roaming abroad?I am overseas (Australia) and will be for the foreseeable and my new handset does not support dual physical SIMs. As I’ve found most new phones sold in Austr...
I just got back from living abroad for a year and upon trying to start a new phone plan, found out my account and phone number was cancelled. I know that you need a PAC code to transfer your number, but is there any possibility that (providing the nu...
I ordered an eSIM 24 hours ago and although the final screen said I would get the number and instructions in the confirmation email, they weren’t there. should I be getting another email??? And when?? When I’ve ordered travel eSIMs before I’ve got th...
I have a physical sim with smarty mobile. I have downloaded an e-sim from eye and completed the process to enter the pac code and transfer my number. However, both sims are showing as active (the ee sim as Travel and the Smarty sim as Primary. My mob...
Hi,Just bought a new phone after my cureent phone's logic board failed. Ive also lost the sim card , so ive ordred a replacement sim aswell. How long does it ussualy take for the new sim to be activated? Theres no service and the the phone number is ...
The website is very clear that the phone SIM-only plans are called No Frill, Essentials, Essentials Plus, All Rounder and Full Works. It describes what each of these plans includes.However on the upgrade screen it lists some plans which don't specify...
Hello, I provided my PAC code when ordering a new sim only deal. I am transferring from Three and I was wondering if EE will cancel my contract with Three? Thanks
Hi I have been with EE for 5 years. Up until last year I was on sim only. I upgraded to pay monthly. I want to get a second line and phone for my daughter. I have never really liked my phone I got but am not due an upgrade. She loves my phone. So if ...
I had an old digital micro sim in my ee old phone for years then the screen went and went into ee shop to purchase a new phone iPhone air esim model was recommended and sold to me.I have since then had no phone for 4 weeks and keep getting fobbed of...
Hello. I have upgraded to an iPhone 17 Pro and sold my old phone. I am stuck without service and cannot use the My EE App because I cannot receive text message authorization pins. I have my 32-character EID number ready. Can an EE Community Coordinat...
