SIM cards & Porting

Resolved! E sim not activating

I have just ordered an extra line on my account, being an e sim. However when I’m trying to activate the e sim through how the email says it’s telling me I have input some incorrect information to the billing account, this information I’m providing i...

Resolved! sims

can anyone tell me if my I phone SE2020 sim card will fit into an I phone 16 please?

Resolved! Buy iPhone16e

I’d like to buy new iPhone and I’m a BT customer with EE Smart Hub. my mobile number is +********** with O2 net work Pay as you Go, 1 month roll over contract. PLEASE ADVISE! Thanks [mod edit: removed personal details from the forum]

Resolved! SIM card issues

Good evening my mobile. Not working either say no. SIM card or no network at all . It’s been like this for the last 3 days I am thinking is to send me a replacement SIM card . many thanks

Resolved! PAC code

Hello I need PAC code but can't get the sms

Sim 1 not privisioned

Why am I getting this, I can't ring or message or receive calls and texts

Resolved! Esim issues

Hello. I've noticed that my ESim has been wiped off my phone, my mobile and broadband bills are up to date but I keep getting a message saying my account has been suspended. Can anyone shed any light on this for me please?

Resolved! eSIM transfer between 2 operational iphones - process? (not new phone scenario)

BackgroundI have an iphone 12 with an active EE eSIM on a monthly SIM-only plan. The EE app is installed on this phone, and the eSIM is linked to my account.I have retained the eSIM activation information originally provided by EE, which I think was ...

Numbers originally stolen and ported to Lyca

I'm having exactly the same problem. Numbers originally stolen and ported to Lyca. Got numbers back to EE on 9/6 however still cannot receive OTP from certain site (HMRC being example). Fault raised with EE but seem to be getting no where.

Resolved! SMS

Hi EE Team,I have an active EE SIM ******** I topped up £5 , but I’m not receiving any verification SMS from WhatsApp or other services. Can you please check if there's a block or issue on my number regarding international or short-code messages?Than...

SIM cards & Porting

Forum Posts