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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Urgent - eSim failure

I attempted to transfer my eSIM to a new iPhone during setup. The transfer completed according to Settings but the setup failed, and now neither phone has mobile service. The old phone no longer has the eSIM and the new phone cannot activate. I need ...

amchale by • Explorer
  • 357 Views
  • 7 replies
  • 4 Helpful

Resolved! eSIM actvation

I have recently purchased an Unlimited Data plan, but the physical SIM card has not arrived yet. At the moment, I am using another SIM card with very limited remaining data, and I need to keep that number active. I would like to know if it is possibl...

Decokenzo by • Investigator
  • 190 Views
  • 1 replies
  • 1 Helpful

Resolved! Wrong Number Given after i sent a PAC

I recently switch from Vodafone to EE and when ordering my monthly payment phone i gave them my vodafone PAC code, i then got the phone put the sim card in and i have a different number from what the PAC code should've given me. Is there something i ...

Josh1605 by • Investigator
  • 212 Views
  • 4 replies
  • 1 Helpful

Ported number not coming through

How do you do that every number I try doesn’t work it just says call failed and I was with Sky but wanted to keep my number, EE sent out a SIM and said my number would be transferred but a lot of my contacts say it’s the EE number they are getting an...

Lil1690 by • Explorer
  • 133 Views
  • 2 replies
  • 1 Helpful

Changed mobile number

Hi allI recently changed my number and although it's changed on my app and building etc people still receive text messages from my old number. The number is disconnected so not sure what's going on 

Resolved! Not receiving massages

My number got ported over today, had confirmation it has been completed. However, I am not receiving any messages and people cannot send me messages. I rely on this number for my children and they have SEN needs so my phone is essential to be up and ...

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