SIM cards & Porting

Resolved! Problems with a sim card

Hi,I have received another sim card to replace the old one. I have inserted it correctly and have activated and requested a code. However, I haven't received any code and there is a message on the phone saying insert sim card. I can't use the old ...

Esim

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Resolved! SMS Only

Is it possible to get a SIM from EE that is SMS only, no data needed, not fussed if it has minutes on but need one for an alarm system and don't want to be paying through the roof each month for one.

Resolved! PAC Code & Status Request Broken

I'm having same problem. Requesting PAC code and Status isn't working is what I'm getting [Mod edit: title added]

Resolved! eSIM not working

I live in the U.S. and tried to install an EE eSIM on my Samsung Galaxy S25 Ultra phone using the QR Code. When I attempted to install it, I got an error message saying: "The code isn't valid or has already been used." When I research it, I'm told...

Resolved! Doro phones

I have a Doro phone and purchased another one from Amazon, which I've received. I tried inserting the sim card from the old phone but it says sos calls only. Where should I get a sim to fit the Doro2424? I am already with EE and wonder why the sim...

Resolved! esim is ony working for data and not voice

I ported my family's sims from O2 to EE last year. It all seemed to go pretty well (with a bit of help) but now one of the numbers is only working for data and not voice/sms. This means it can call and message other iPhones, but can't call landline...

Resolved! E sim not from ee

I wanted to get an e sim to use while on holiday, but cannot seem to install it on my Samsung a26. Is this phone model too old?

Resolved! New SIM not receiving or making calls, and not allowing sending text messages

I received a new SIM in the post as the old SIM was not making/receiving calls - the new SIM is working with data but still not able to make/receive calls. And now it also won't allow me to send text messages. There is an option to download and eSIM ...

Resolved! Esim

I am writing to request assistance with transferring my existing eSIM to my new iPhone 17. I did the Apple Quick setup with my old iPhone 13. When attempting to activate the eSIM on the new device, I receive an error message stating that a QR code p...

SIM cards & Porting

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