SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Converting sim to eSIM for new customer

I’m a new ee customer so haven’t activated my sim as I have an iPhone 15 which doesn't support physical SIM cards, so wanting an eSIM. When I try and order a replacement on app it says I’ll need to confirm a pin they’ll send to my new number to set i...

Al165 by Explorer
  • 357 Views
  • 3 replies
  • 2 Helpful

Resolved! Number hasnt been swapped over

I got a notification in my settings that said “lockdown”. I swapped from sky to EE three weeks ago with a pac code and swapped my number over to EE, and now 3 weeks later its saying i have 4 days left to use this number before its deregistered from t...

Resolved! Visitor

I want to have an esim with sata and call how ? 

Saudii by Visitor
  • 213 Views
  • 1 replies
  • 0 Helpful

Resolved! Activeted sim to another phone nr and phone

So recently I bought a new contract from ee, keeping my current contract as well and  by mistake I activeted the  new sim to my current active sim(nr.) . Now both sims are not working and giving the message "sim 1 not provisioned" and they are not co...

csati87 by Visitor
  • 250 Views
  • 2 replies
  • 4 Helpful

Resolved! Reactive a old mobile number

Hi my son has been studying abroad in Japan  for 12 months . I paid for his mobile /sim in our family account for many years his tel will be available to see before Aug 2024 on my EE account due to the charges  he did not use this sim or tel number i...