SIM cards & Porting

Resolved! Converting sim to eSIM for new customer

I’m a new ee customer so haven’t activated my sim as I have an iPhone 15 which doesn't support physical SIM cards, so wanting an eSIM. When I try and order a replacement on app it says I’ll need to confirm a pin they’ll send to my new number to set i...

Resolved! I need to port from lyca to EE

Hai I need to port from lyca to EE What is mean PAC, & How to get PAC code? Can you please help me with this

Re: SIM card activation

Hi I want to register this Sim at the moment please

Resolved! Number hasnt been swapped over

I got a notification in my settings that said “lockdown”. I swapped from sky to EE three weeks ago with a pac code and swapped my number over to EE, and now 3 weeks later its saying i have 4 days left to use this number before its deregistered from t...

Resolved! Visitor

I want to have an esim with sata and call how ?

Resolved! Activeted sim to another phone nr and phone

So recently I bought a new contract from ee, keeping my current contract as well and by mistake I activeted the new sim to my current active sim(nr.) . Now both sims are not working and giving the message "sim 1 not provisioned" and they are not co...

Resolved! Message from EE saying your number transferred but unable to dial out

Moved from O2 to EE text message saying your number transferred at 10.56am now after midnight and tried restarting the phone several times but unable to dial out also on checking in the mobile settings under primary number it still shows O2 Also gett...

Resolved! Reactive a old mobile number

Hi my son has been studying abroad in Japan for 12 months . I paid for his mobile /sim in our family account for many years his tel will be available to see before Aug 2024 on my EE account due to the charges he did not use this sim or tel number i...

How do I order a replacement sim card without making a phone call?

Hi EE communityEE keeps sending me messages saying that my current phone [Samsung Galaxy J3 (2016 ] won't cope with the decommissioning of EE's 3G network + the battery has started to drain very quickly.So, time for a new phone and I am thinking of p...

I need Live Chat to an EE tech support. No phone as SIM is switched off

Contacted EE Tech Support and they stupidly told me to switch off the primary SIM on my new iPhone, despite me repeatedly asking if that was the correct thing to do. Surprise surprise our call got cut off and now I cannot call 150 or contact them as...

SIM cards & Porting

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