Forum Posts

eid on my phone disappeared after turning off esim

My phone is a 14 Pro Max and i got it from EE.I went to Japan for two weeks and before I leave UK, I manually turned off the eSIM I am currently using to avoid unexpected roaming charges, however when I was backed to UK yesterday, trying to turn on m...

Resolved! Close my SIM

I need my PAC and close my account as I want to change for another company 

Pato123 by Investigator
  • 156 Views
  • 3 replies
  • 5 Helpful

Resolved! eSIM - changing phones

I have an eSIM in my IPhone 15 PM but I’m swapping to a Samsung S24 Ultra which also has one. Once I’ve wiped/formatted my iPhone how do I set up the eSIM in the S24? Do I need to notify EE or anything? Or is it a straightforward set-up?

Resolved! Sim & eSim

Hi, I have sim card. Can I this sim transfer in eSim? Can I do this on the EE app or in the London branch?To confirm. I have a SIM card and I want to switch to eSim? I hope I explained.My numbers is *********** May thanks [Mod Edit: Removed personal ...

Dusan44 by Investigator
  • 268 Views
  • 6 replies
  • 7 Helpful

Winter sim deal for £12 25GB.???

I'd like to take advantage of a Winter Sim deal for £12 25GB. But the same deal is £17 with an existing sim on my account. I appreciate I could cancel my current sim and then switch number to this new sim. But can I ask if EE would just switch it acr...

Steve6EJ by Explorer
  • 210 Views
  • 2 replies
  • 1 Helpful