SIM cards & Porting

Adding another EE SIM and porting my number between them

Team, I want to use a 5G Router with my EE sim. I've got an unlimited plan on a 24 month contract on my current SIM with my phone number. I don't need two unlimited contracts.Ideally I want to put my current SIM in my router, buy another plan and por...

lost my number

I've lost my number which I had since 1996 when Orange first started in UK, Sheffield. This number is vital to me for banking or other times that sites want to confirm my ID. Your website doesn't work, even when I use my UK VPN, the site has always b...

invalid sim

my sim is saying invalid sim what can i do

Resolved! I need to find the PUK code

SIM card not working

No I have used my sim with my new phone in uk 1 day but when I got eSIM I try to access my phone massage in ee but can’t access the sim

Just got 16 pro max, put my SIM card in not working

I’ve just got a new phone and put my sim in, gone is open. But my SIM card is not working? I have restarted phone I have no clue what else to try and do it make it work?

No SIM message

My iPhone shows a ‘No SIM’ message. I’ve tried restart, cleaning the SIM card etc, but they don’t work.. My phone won’t let me dial or text out. It also won’t let me receive phone calls, but sends the caller straight to answerphone. I am currently in...

PAC code

Give you too you

Resolved! Replacement SIM

Hi, my phone was stolen. J have just received a replacement SIM through the post, however it is not working yet. How long do I give it?Tam

Resolved! How to deactivate a SIM

Hi everyone got a bit of a problem that I need advice with.I've taken out two phones, one for me and my partner & one for my daughter only now she's now 'refusing' to pay her bill.How do I deactivate her sim?Any help anyone can give me will be greatl...

SIM cards & Porting

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