SIM cards & Porting

Resolved! Proof of replacement sim

I recently lost my mobile on 20th January immediately I called you customer service care and i told about lost of mobile they blocked my sim and mobile. I want a proof of replacement sim to submit my insurance assurant. Please send me through mail.T...

Cant make calls or recieve calls only works on whats app

I recently have been abroad and purchased an esim which I downloaded to my phone Now back in UK and have disabled the esim but my phone will not now make or receive calls other than by whats app

Resolved! Porting number to EE

Hi I want Swich my number from Vodafone to ee if you can please help me

Resolved! Keeping new EE number after pac code transfer

Hi allI’ve recently switched to an EE sim-only contract from O2. At order check out I entered in my pac code to transfer my old number to the EE sim. The thing is, I’ve just received my EE sim, and the new number is so awesome that I’d love to keep i...

Resolved! How to tell sign up completion

Hi get my new sim and put it in phone on Friday, how do I know my pac code has completed and new contract running?

Resolved! Mobile number I want to keep my original number Ee have sent me a sim with a new

I want to keep my original number Ee have sent me a sim with a new number I don’t want

New phone nightmare

I have upgraded my phone and the sim isn't working in my new phone. And i have no network in my old phone. I have no network and no access to another phone to call

Resolved! Esim to Normal sim

Hello I’ve got a ESIM in my 16 pro max but looking at going back to a normal sim as it’s easier to transfer to new phones, so if I go in a store with my ID to transfer my eSIM to normal sim will I have working sim that day or will I have to wait whi...

Resolved! Change phone number

Need to change phone number keep getting abusive text messages

Resolved! Old number ported across, but iPhone has retained new sim number

As per the title, I’ve had my old number ported across from BT and I’ve checked it is actually being used by my phone (when I text someone) but ‘My number’ in settings still lists the new SIM card number. I’ve tried to change it and save it, but it a...

SIM cards & Porting

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