my old number is not transferred

[janisu]

i tried to bring my number to EE but it’s not working, i used a different network provider before and tried to fill in the PAC in the online request form but it shows error

[bristolian · Accepted solution]

Try providing your PAC by text instead. Text PORT to 150

[Chris_S]

Hi @janisu Just to add to the brilliant advice from @bristolian you can also give us a call so a guide can take your PAC from you and get your number port organised for you.

To speak to a guide, you'd just need to dial 150 from an EE phone, or 07953 966 150 from any other phone.

You can find a link to our contact us page here

Chris S