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Re: Can I buy back my old mobile number?

lovepreetkaur
Visitor

hlo 

i need my old   uk num back  

actually i was out of country more than 3 months and i cancelled contract as my contract finished. 

i request for cancellation i wasnot aware my sim number will deactivated 

when i came back i been to ee store  but they couldnot help .. is any way to get my number back as i am using whtsapp with old num 

it is still working and might be my num has not been used with another customer kindly suggest ne 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@lovepreetkaur : No, when you cancelled your contract, you relinquished your no. for good.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

@lovepreetkaur : No, when you cancelled your contract, you relinquished your no. for good.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
ee_user14
Expert Contributor
Expert Contributor

@lovepreetkaur wrote:

i cancelled contract as my contract finished. 

i request for cancellation i wasnot aware my sim number will deactivated 


What else did you think would happen to a number you requested cancellation of?

Chris_B
EE Community Star
EE Community Star

@lovepreetkaur  You should of requested it to be changed over to a PAYG when you terminated you’ll of kept the number.  If you just terminate you give up the right to use that number as it’s terminated as per your request.  

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.